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Synchrony

Press Release

10/11/2016

University of Connecticut Establishes Synchrony Financial Center of Excellence in Cybersecurity

This Cyber Security Awareness Month, the University of Connecticut’s (UConn) School of Engineering and Synchrony Financial (NYSE:SYF) have announced the launch of Synchrony Financial’s Center of Excellence in Cybersecurity (The Center) at UConn. The Cente

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Digital Study

Press Release

10/23/2016

2016 Synchrony Financial Sixth Annual Digital Study

No longer just a trend or tool for younger generations, digital shopping has become a way of life, with nearly 70% of consumers surveyed using mobile technology for shopping-related tasks. This dramatic increase in digital shopping behavior signals a main

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Mobile Apps

Press Release

10/24/2016

Synchrony Financial Plug-in Easily Integrates Credit into Retailers’ Mobile Apps

To further enhance the mobile shopping experience for cardholders, Synchrony Financial (NYSE:SYF) has introduced a fully-integrated Synchrony plug-in credit feature for the popular mobile apps of leading retail partners.

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Synchrony

Press Release

10/24/2016

Synchrony Financial joins R3 distributed ledger consortium

Financial innovation firm R3 has announced the addition of Synchrony Financial (NYSE: SYF) to its partnership dedicated to designing and applying distributed and shared ledger-inspired technologies to global financial markets.

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Travel rewards

Press Release

11/17/2016

CheapOair and OneTravel launch new travel rewards credit cards just in time for the holidays

CheapOair and OneTravel have launched a co-branded credit card program with Synchrony Financial (NYSE: SYF) just in time to book holiday travel. This is the first credit card program from an online travel agency to include a special financing offer(1) to

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Belk

Press Release

01/25/2017

Synchrony Financial and Belk Extend Consumer Financing Program Agreement

Synchrony Financial (NYSE:SYF), a premier consumer financial services company, and Belk, a private department store company, today announced they have agreed to a multi-year renewal of Synchrony Financial’s consumer financing program.

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Retail Study

Press Release

03/19/2017

Synchrony Financial Looks Ahead to 2030 in Future of Retail Study

Synchrony Financial (NYSE:SYF), a premier consumer financial services company, today released findings from its inaugural Future of Retail: Insight and Influences Shaping Retail Innovation report, examining consumer perspectives and shopping trends expect

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GPShopper

Press Release

03/20/2017

Synchrony Financial to Broaden Cutting Edge Mobile Commerce Solutions for Retailers Through its Acquisition of GPShopper

Synchrony Financial (NYSE: SYF), a premier consumer financial services company, today announced that it has acquired GPShopper, an innovative developer of mobile apps that offer retailers and brands a full suite of commerce, engagement and analytic tools.

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CIO100

Press Release

05/01/2017

Synchrony Financial Named as CIO 100 Award Winner for the Third Year in a Row

IDG’s CIO today announced Synchrony Financial (NYSE:SYF), a premier consumer financial services company, as a recipient of the 2017 CIO 100. The 30th annual award program recognizes organizations around the world that exemplify the highest level

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PayPal-SYF

Press Release

11/16/2017

PayPal and Synchrony Financial Announce Expanded Strategic Credit Relationship

PayPal Holdings, Inc. (NASDAQ:PYPL) and Synchrony Financial (NYSE:SYF) today announced an agreement to significantly expand their strategic consumer credit relationship. Under the terms of the transaction, Synchrony Financial will acquire $6.8 billion

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Synchrony

Press Release

04/12/2018

Synchrony Opens Emerging Tech Center at the University of Illinois to Develop Artificial Intelligence Solutions

The University of Illinois today announced that Synchrony (NYSE: SYF), a leading consumer financial services company, has opened the Synchrony Emerging Technology Center at the University of Illinois Research Park.

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Alexa Skill

Press Release

05/02/2018

Synchrony Teams Up With Amazon to Introduce New Alexa Skill for Amazon Store Card

Synchrony (NYSE: SYF) today announced that for the first time, customers can manage their Amazon.com Store Card and Amazon Prime Store Card through voice using the Store Card skill for Amazon Alexa. Cardholders can now use the Store Card skill to check

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Loop

Press Release

06/08/2018

Synchrony Completes Acquisition of Loop Commerce

Synchrony (NYSE: SYF), a premier consumer financial services company delivering customized financing programs, today announced it has completed the acquisition of Loop Commerce – a technology leader in digital and in-store gifting services.

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PayPal

Press Release

07/03/2018

PayPal and Synchrony Complete Consumer Credit Receivables Sale

PayPal Holdings, Inc. (NASDAQ:PYPL) today announced the closing of its consumer credit receivables transaction with Synchrony (NYSE:SYF). Under the terms of the transaction, and related transactions with unaffiliated third parties, Synchrony acquired $7.6

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Belk

Press Release

07/18/2018

Belk and Synchrony Launch Co-Branded Credit Card to Help Customers Earn Rewards Faster

Synchrony (NYSE: SYF), a premier consumer financial services company, and Belk, a private department store company, today announced the new Belk Rewards Mastercard® to make shopping simpler and safer, while enabling customers to earn rewards faster.

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Lowe’s

Press Release

08/13/2018

Synchrony and Lowe’s Extend Strategic Partnership with Multi-Year Agreement

Synchrony (NYSE: SYF) and Lowe’s (NYSE: LOW) today announced a multi-year extension of their strategic partnership highlighting Synchrony’s commitment to offer Lowe’s customers enhanced purchasing options and valuable benefits.

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Careers

Press Release

09/20/2018

PHOTO ADVISORY: Synchrony, UConn Prepare Students for Cybersecurity Careers

On Thursday, September 20th, Gleb Reznik, deputy chief information security officer at Synchrony and Laurent Michel, professor of computer science and engineering at the University of Connecticut, toured the Synchrony Cybersecurity Center with students

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Synchrony

Press Release

10/10/2018

Synchrony and JCPenney Extend Strategic Partnership with New Multi-Year Agreement

Synchrony (NYSE: SYF) and JCPenney (NYSE: JCP) today announced a multi-year extension of their strategic partnership bringing together data analytics and consumer financial services expertise to continue to offer JCPenney customers financing options

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Customer Experience

Press Release

10/22/2018

Synchrony Harnesses AI to Transform Customer Experience

Synchrony, a premier consumer financial services company, is deploying new artificial intelligence (AI) technology to enhance payment, shopping and credit experiences for customers.

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Synchrony

Press Release

12/20/2018

Synchrony Wins HSN Credit Card Program and Deepens Strategic Relationship with Qurate Retail Group

New Long-Term Agreement Between Synchrony and HSN to Offer Consumer Financing QVC and zulily Extend Existing Synchrony Relationship

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LoopPay

Press Release

07/09/2014

Synchrony Financial Invests in Mobile Payment Startup LoopPay, Inc.

STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial today announced the completion of a strategic investment in LoopPay, Inc., an innovative mobile payments platform company. LoopPay is expected to provide...

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Sleep Number

Press Release

10/02/2014

Synchrony Financial Renews Consumer Financing Program with Select Comfort

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, has signed a multi-year agreement with Select Comfort Corporation (NYSE:SCSS), a sleep...

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GPShopper

Press Release

01/21/2015

Synchrony Financial Partners with GPShopper on Mobile Customer Engagement Platform

Synchrony Financial (NYSE: SYF), today announced a strategic investment in GPShopper, an innovative developer of mobile apps with a focus on the retail industry....

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KYMCO

Press Release

02/26/2015

Synchrony Financial and KYMCO USA Partner to Provide Consumer Installment Financing for Motorsports Products

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to provide installment lending programs with...

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Synchrony

Press Release

03/01/2015

Synchrony Financial Enables Private Label Credit Card Benefits Through the Samsung Pay Secure Mobile Wallet

Synchrony Financial (NYSE:SYF) today announced that the benefits and features available on Synchrony Bank-issued private label credit cards will be easily accessed by cardholders through the Samsung...

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Lessons learned

Press Release

03/20/2015

Lessons learned from Holiday 2014: 5 Things to Know

The U.S. Census Bureau Retail Trade Survey reported total Holiday sales for 2014 increased 4.2% (excluding gasoline) or 2.1% (including gasoline). The trends that drove this increase will no doubt influence...

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Sam’s Club

Press Release

03/23/2015

Sam’s Club 5-3-1 Cash Back Credit Card Program with Synchrony Financial Earns PYMNTS.com 2015 Innovator Award

Less than nine months since its launch, the Sam’s Club 5-3-1 cash back credit card program, managed by Synchrony Financial (NYSE:SYF), has been recognized with a PYMNTS.com® 2015 Innovator Award for...

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InformationWeek Elite 100

Press Release

04/29/2015

Synchrony Financial Ranks No. 48 on 2015 InformationWeek Elite 100

Synchrony Financial (NYSE: SYF) the largest provider of private label credit cards in the U.S. based on purchase volume and receivables, today announced that it ranked number 48 on this year’s ...

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Awards

Press Release

06/01/2015

Synchrony Financial Named by CIO Magazine as 2015 CIO 100 Award Winner

IDG's CIO magazine today announces Synchrony Financial (NYSE: SYF), a premier consumer financial services company with more than 80 years of retail heritage, as a recipient of the 2015 CIO 100. The 28

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JCPenney

Press Release

06/08/2015

Synchrony Financial Integrates Private Label Credit Cards and Patented Dual Cards with Apple Pay

Synchrony Financial (NYSE:SYF) is pleased to be among the first issuers to offer private label credit cardholders the ability to add their cards to Apple Pay, preserving the value and benefits those...

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Synchrony

Press Release

08/13/2015

Synchrony Financial Enables Private Label Credit Card Benefits Through Samsung Pay

Synchrony Financial (NYSE:SYF), the largest provider of private label credit cards in the U.S.1, announced that the benefits and features available on Synchrony Bank-issued private label credit cards...

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Synchrony Connect

Press Release

08/24/2015

Synchrony Connect Completes Program Rollout with New Portal to Engage Business Partners with Insights and Experience Beyond Credit

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced the launch of its Synchrony Connect digital portal, marking the full rollout of...

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Samsung

Press Release

09/28/2015

Synchrony Financial Takes the Lead in Enabling Private Label Credit Card Benefits for Samsung Pay

Synchrony Financial (NYSE: SYF) is pleased to be one of the first issuers to offer private label credit cardholders the ability to add their cards to Samsung Pay, the mobile payment service which launched...

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PayPal-Ebay

Press Release

10/13/2015

Synchrony Financial Extends PayPal and eBay Consumer Credit Card Programs

Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a long-term extension of its relationship with PayPal to provide a co-...

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Synchrony

Press Release

10/19/2015

Synchrony Financial to File Registration Statement in Connection With GE Exchange Offer

Synchrony Financial (NYSE: SYF) today announced that it intends to file a Registration Statement on Form S-4 with the Securities and Exchange Commission in connection with the proposed exchange offer...

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CarCareONE

Press Release

10/21/2015

Synchrony Financial Launches CarCareONE Mobile App to Deliver Account Servicing, Store Locator Functionality, and Special Offers to Millions of Cardholders’ Smartphones

Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, announces the CarCareONESM mobile application that allows CarCareONE’s millions of...

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Money20/20

Press Release

10/23/2015

Synchrony Financial at Money20/20

Learn more about Synchrony Financial’s digital innovation at Money 20/20, October 25-28, 2015 in Las Vegas, NV. Visit us at Booth #2114 to see how we engage the digital customer and our CEO, Margaret Keane,...

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Mobile App

Press Release

10/26/2015

CareCredit Launches Mobile App to Deliver Account Servicing and Provider Locator to Millions of Cardholders’ Smartphones

CareCredit from Synchrony Financial (NYSE: SYF), introduces the CareCredit mobile app, which allows millions of CareCredit cardholders to conveniently access account servicing and a provider location finder...

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Gregory Simpson

Press Release

11/09/2015

Computerworld Names Gregory Simpson, Chief Technology Officer of Synchrony Financial, a Premier 100 Technology Leader

Synchrony Financial (NYSE:SYF), is pleased to announce that our Chief Technology Officer (CTO), Gregory Simpson, has been selected as a 2016 Premier 100 Technology Leaders honoree by IDG's Computerworld...

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Synchrony

Press Release

02/10/2016

Synchrony Financial Launches People with Disabilities Hiring Initiative

Synchrony Financial, (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced it is embarking on an initiative to attract more people with...

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Top 10 Trends

Press Release

02/17/2016

Technology Influences Eight of the Top 10 Retail Trends for 2016

The retail environment is constantly changing with every new style, product and season. While change is often retailer and consumer-driven, technology is shaping eight of the top 10 trends expected to have the...

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Marvel’s CAPTAIN AMERICA

Press Release

03/14/2016

Synchrony Financial Supports Marvel’s CAPTAIN AMERICA: CIVIL WAR - GIRLS REFORMING THE FUTURE Competition

March 11, 2016 – Stamford, CT

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Elite 100

Press Release

05/03/2016

Synchrony Financial Earns a Spot on the InformationWeek Elite 100 List for the Second Year in a Row

Synchrony Financial (NYSE: SYF), a leading financial services company and the largest provider of private label credit cards in the U.S.,* is proud to announce its recognition on the InformationWeek Elite...

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CIO 100 Award

Press Release

06/01/2016

Synchrony Financial Named as CIO 100 Award Winner for the Second Year in a Row

IDG's CIO today announced Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, as a recipient of the 2016 CIO 100. The 29th annual...

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Synchrony

Press Release

06/29/2016

Synchrony Financial Invests in flexReceipts, Inc.

Synchrony Financial (NYSE:SYF) today announced a strategic investment in flexReceipts, Inc., a provider of enriched digital receipts, data analytics and customer engagement solutions. The investment was made...

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CheapOAir

Press Release

07/21/2016

Experience Exciting Travel Adventures with Synchrony Financial’s Fareportal Credit Card

STAMFORD, Conn. & NEW YORK--(BUSINESS WIRE)--Travelers will soon have flexible financing options while also enjoying rewards through a co-branded Dual Card™ credit card program to be offered by Synchrony Financial (NYSE: SYF), a premier consumer

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Synchrony Study

Press Release

03/04/2019

New Synchrony Study: AI Emerging as Imperative for Nation’s Retailers

MARCH 4, 2019 - STAMFORD, Conn. – To better understand the transformative effect of artificial intelligence (AI) in the retail industry, Synchrony today released a study, done in partnership with Oxford Economics.

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Pets Best

Press Release

03/06/2019

Synchrony Acquires Pets Best to Expand CareCredit Platform in Rapidly Growing Pet Market

Synchrony (NYSE:SYF), a premier consumer financial services company, has acquired Pets Best, a pet health insurance industry pioneer. Pets Best will operate under Synchrony’s CareCredit platform which offers health, wellness and personal care credit

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Synchrony

Press Release

05/02/2019

Synchrony Promotes Brian Doubles to President

Stamford, CT, May 2, 2019 – Synchrony (NYSE: SYF) today announced Brian Doubles has been promoted to President, effective immediately...

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Fanatics Rewards

Press Release

07/24/2019

Synchrony and Fanatics Launch the Ultimate Fan Card

Synchrony, a premier consumer financial services company, and Fanatics, the global leader in licensed sports merchandise, today launched the FanCash Rewards Card by Fanatics...

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Synchrony

Press Release

07/24/2019

Synchrony Elects Fernando Aguirre, former CEO of Chiquita Brands, to its Board of Directors

July 24, 2019 - STAMFORD, CT — Synchrony (NYSE:SYF), one of the nation’s premier consumer...

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Norwegian Air Co-Branded Credit Card

Press Release

11/05/2019

Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.

NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer..

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Synchrony Logo

Press Release

01/23/2020

Verizon to Offer New Credit Card in Partnership with Synchrony

BASKING RIDGE, NJ and STAMFORD, Conn. – January 23, 2020 – Today, Synchrony (NYSE: SYF) and Verizon (NYSE: VZ) announced a partnership in which Synchrony will become the exclusive provider of Verizon’s co-branded consumer credit card. Together...

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Winners of the most innovative model. From L to Right: David Charles, Manager, Data-Driven Innovation, John Deere; Bo Li, Head, Department of Statistics; Rishub Podar, student winner; Liam Lutton, student winner; Andrew Ma, student winner; Ujjval Patel, S

Press Release

02/17/2020

Synchrony and the University of Illinois Award Top Student Competitors at 2020 Datathon

Urbana, Illinois, February 17, 2020 – Synchrony (NYSE: SYF) and University of Illinois hosted its third annual Illini Stats Datathon competition from January 14 to January 16, where hundreds of Illinois students worked in teams to put their analytics...

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2020 Disability Equality Index Awards

Announcement

07/15/2020

2020 Disability Equality Index Awards Synchrony Top Score for Fourth Consecutive Year

Today, Synchrony (NYSE: SYF) announced that for the fourth consecutive year, the company’s commitment to diversity and inclusion

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Synchrony

Press Release

08/27/2020

Synchrony Recognized for Leading Diversity and Inclusion Efforts

Synchrony has been named to the top 10 percent on the Diversity Best Practices Inclusion Index...

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Digital

Announcement

09/29/2020

Synchrony Expands Arsenal of Digital Payment Technology Solutions for Partners; Provides Touchless Shopping Options for Customers

STAMFORD, Conn. – September 29, 2020 – Synchrony, a premier consumer financial services company, is rapidly deploying digital technology solutions to help ensure a safe

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Synchrony

Press Release

10/19/2020

Sam’s Club and Synchrony announced a multi-year extension of their strategic financing.

Goal is to drive incremental value to Sam’s Club Members by redesigning and enhancing the card rewards.

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Curtis Howse

Press Release

12/10/2020

Curtis Howse named CEO of Synchrony’s Payment Solutions Platform

STAMFORD, CT – December 10, 2020 --– Synchrony (NYSE: SYF) today announced Curtis Howse has been named Executive Vice President and Chief Executive Officer of Payment Solutions.

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Announcement

01/26/2021

SYNCHRONY TO ACQUIRE ALLEGRO CREDIT TO DRIVE GROWTH IN HEALTH AND WELLNESS FINANCING

STAMFORD, Conn. – January 26, 2021 -- Synchrony (NYSE: SYF) today announced it has reached a definitive agreement to acquire Allegro Credit

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Press Release

01/27/2021

NEW SAM’S CLUB MASTERCARD REWARDS PROGRAM BY SYNCHRONY UNLOCKS ADDITIONAL VALUE ON SAM’S CLUB PURCHASES

BENTONVILLE, Ark, PURCHASE, NY., and STAMFORD, Conn., Jan. 27, 2021 – Sam’s Club, (NYSE: WMT), a leading membership warehouse club, Synchrony, (NYSE: SYF), a premier consumer financial services company, and Mastercard, (NYSE: MA)

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Press Release

03/30/2021

CareCredit Joins Epic App Orchard to Offer Patient Financing Solution

COSTA MESA, Calif., March 30, 2021 – CareCredit, a Synchrony (NYSE:SYF) solution and a leading provider of promotional financing for healthcare consumers

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Press Release

05/20/2021

Synchrony Commits $15 Million to Black, Latinx and Female VC Funds

Synchrony's $15 million investment supports underserved founders and communities

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Synchrony

Press Release

06/01/2021

Synchrony Announces Organizational Changes to Accelerate Strategy and Growth

Synchrony’s organizational changes further align company’s resources with its partners and evolving consumer expectations.

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GiftNow

Press Release

06/29/2021

Research Shows Nearly Half of Employers Plan to Increase Corporate Gifting Frequency Post Pandemic

Coresight Research and GiftNow finds U.S corporate gifting market will top $242 billion this year.

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2021 Disability Equality Index Awards

Press Release

07/14/2021

2021 Disability Equality Index Awards Synchrony Top Score for Fifth Consecutive Year

Synchrony named as a ‘Best Place to Work for Disability Inclusion.’

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Synchrony

Press Release

07/15/2021

Synchrony Renews Decade-Long Consumer Financing Strategic Partnership

Synchrony will continue to be exclusive provider of the TJX Rewards and TJX Rewards MasterCard credit card programs.

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CareCredit

Press Release

07/22/2021

Synchrony Announces Expansion in Equine Market With New CareCredit Financial Solutions and Digital Capabilities

Synchrony’s CareCredit credit card provides equine veterinarians a comprehensive point-of-care payment option.

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Press Release

09/15/2021

Synchrony’s CareCredit Financing Solution Is Now Integrated Into...

COSTA MESA, Calif., September 15, 2021 — CareCredit, a Synchrony (NYSE:SYF) solution and...

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Press Release

10/14/2021

Synchrony/Clover integration creates opportunity to scale products faster

STAMFORD, Conn. and BROOKFIELD, Wis., October 14, 2021 – Synchrony (NYSE: SYF), a leading consumer financing company...

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Press Release

11/16/2021

Unpacking Holiday Gifting: Coresight Research Study Reveals Digital Gift Shopping...

STAMFORD, Conn. – November 16, 2021 – A new Coresight Research study on American shopping trends...

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Press Release

01/17/2022

Synchrony Partners With Pawlicy Advisor To Offer First-of-its-kind Pet Healthcare Financing Option

STAMFORD, CT – January 17, 2022 – Synchrony (NYSE:SYF), a premier consumer financial services company, and Pawlicy...

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Synchrony

Press Release

04/04/2022

Synchrony Names Kamila Chytil to Board of Directors

Stamford, CT – April 04, 2022 –Synchrony (NYSE: SYF), a premier consumer financial services company, today announced...

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Synchrony

Press Release

04/25/2022

Synchrony Skills Academy Celebrates Grand Opening with CT Governor

Synchrony Skills Academy Celebrates Grand Opening with CT Governor Lamont; Provides Tech Training, Job Opportunities for Underserved Communities

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Press Release

05/24/2022

Synchrony and Sweetwater Extend Financing Partnership and Deepen Innovation on Digital Payment Process

Synchrony’s advanced Direct to Device and PreQualification technologies use analytics to simplify and personalize the customer experience

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Press Release

09/01/2022

Sleep Number and Synchrony Renew Long-Term Partnership to Deliver Next Level Customer Experience

Building on a nearly 20-year relationship, the companies will leverage advanced insights and technology to drive consumer demand and growth

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Synchrony

Press Release

10/11/2022

Synchrony Promotes New Executive Leaders

Company Announces Succession of Three Executives in Audit, Credit, and Diversified & Value and Lifestyle Platform

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digital DNA

Video

01/07/2019

The rise of digital DNA

What happens when shoppers ditch their wallets in favor of storing personal information digitally?

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The super power of the smart speaker

Video

01/07/2019

Voice Commerce: The Super Power of the Smart Speaker

From buying coffee on the quick, to splitting the dinner check with friends or even paying rent, today’s shoppers are discovering the convenience, security and speed of mobile utilities.

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Shopping Anytime, Anywhere

Video

09/19/2018

Contextual Commerce: Shopping Anytime, Anywhere

Contextual commerce is making that our new reality.

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Seamless Payments

Video

05/15/2018

Seamless Payments Help Retailers Put Customer Experience First

In the future, frictionless payments will simplify and streamline checkouts. State of Pay met with retail leaders to hear how the payment process, as shoppers know it, is disappearing.

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Man pays via payment terminal with mobile phone

Video

11/07/2019

Mobile Wallets Will Be the New Normal

Imagine it: a world where payments happen at your the tap of a button. It’s the future, and the future is saying "hello" to mobile wallets.

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Young women using apps on smartphone

Video

11/07/2019

Retail Apps: More Is Better

Shoppers don’t just want retail apps, they want retail apps that work for them. Discover how brands are providing deeper value in their mobile interactions with consumers.

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Woman interacts with smart speaker

Video

11/07/2019

The Future of Smart Speakers May Be in Payments

Nearly half of U.S. consumers own a smart speaker, but voice commerce is just starting to find its footing. Discover how this new technology is poised to expand in the future.

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Man walking in aisle of server room

Video

11/07/2019

Artificial Intelligence Equals Real Results

Get acquainted with the tech that could up your competitive edge. Whether it’s for inventory or personalization, the promise of AI is very real for retailers.

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Social commerce icons dress, high heel shoe, tie and watch

Video

11/07/2019

Social Commerce Delivers on Diversity

The new window-shopping is happening on a device. Learn how social media helps consumers browse items and discover new retailers.

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Store and shopping bag icons

Video

11/07/2019

Checkout-Free Stores Promise Greater Convenience

Walk in. Grab item. Walk out. When it comes to in-store checkouts, it may be time to make an upgrade.

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Women looking at smart phone

Video

11/07/2019

Payment Security at Your Fingertips

In the next five years, retailers can expect wider adoption of facial recognition and finger-print scanning in payments. Why? Bio-authentication offers stronger payment security than a typical password.

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Video

01/06/2020

The State of Taking Friction Out of Shopping

Technology and data have the power to completely revolutionize the way we pay.

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The State of Voice Technology In Retail

Video

06/16/2020

The State of Voice Technology In Retail

Our everyday is evolving, and so are customers’ buying experiences. Voice technology may have a broader role in connecting you to consumers.

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The State of Data Strategy: Driving Personalization

Video

07/20/2020

The State of Data Strategy: Driving Personalization

Data drives opportunities for growth. When you use it to tailor a strategy, you may make stronger, more personal connections with your customers.

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The Social Commerce Journey

Video

10/09/2020

The Social Commerce Journey

Learn about the expanding world of social commerce and how customers have embraced the “see it, click it, pay for it” mentality.

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Mobile Apps: The Ultimate Destination

Video

12/11/2020

Mobile Apps: The Ultimate Destination

Many businesses have a mobile app — but is that app giving customers what they need? As retailers reimagine their customer touchpoints, apps look like a promising new opportunity.

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WhitePaper

06/01/2018

Harnessing Data and Technology

As retail competition increases, the need to provide an outstanding customer experience (CX) does too.

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WhitePaper

08/10/2017

Machine Learning for Retailers

Driving Results with Artificial Intelligence Tools

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WhitePaper

02/15/2017

The Synchrony Trend Spotter: Retail Trends to Watch

Retail Trends to Watch

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WhitePaper

01/25/2017

The Essential Guide to Technology in Retail

Developments and insights in retail and payments technology

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WhitePaper

10/28/2016

The Diversity Card: How to Sponsor and Create Networks for Future Leaders

This commentary originally appeared in Forbes on October 6, 2016

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WhitePaper

10/20/2016

Driving Shopper Engagement through Digital Technology

The sixth annual Synchrony Financial Digital Study

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WhitePaper

09/26/2016

How Mobile Wallets Can Make Your Life Easier

How Mobile Wallets Can Make Your Life Easier

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WhitePaper

08/16/2016

Brick and Mortar Reborn

Brick-and-Mortar Reborn: The Future of Retail in the Era of Urbanization

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WhitePaper

07/05/2016

Why We Need to Balance the Digital vs. Human Touch

Digital vs. Human Touch

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WhitePaper

06/27/2016

Time to Play the Woman Card in Financial Technology

Time to Play the Woman Card in Financial Technology

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WhitePaper

06/13/2016

A 10x Future Demands Change

A 10x Future Demands Change

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WhitePaper

05/20/2016

Driving Innovation with Your Teams

Driving Innovation with Your Teams

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WhitePaper

03/21/2016

Identifying Identity Theft Risks

In order to best safeguard yourself, Synchrony Financial and the FTC want you to know more about identity theft dangers that exist across the web.

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WhitePaper

12/16/2015

These 3 female executives are leading innovation in the retail industry

BI Studios interviewed top female players Vela; Jeanne Kemp, VP of financial planning at Toys "R" Us Inc.; and Jessica Herrin, founder and CEO of Stella & Dot Family Brands, to learn more about their strategies for successful leadership in the retail spa

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WhitePaper

12/11/2015

5 Ways Mobile Can Help Brands Boost Customer Loyalty

In today's device-driven age of texts, tweets, and Snapchats, it's hard to grab consumers' attention.

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WhitePaper

03/28/2018

Synchrony at Women in Retail Leadership Summit 2018

Join us in Salon 4 to experience the Synchrony Lounge and State of Pay Studio at the Women in Retail Leadership Summit.

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WhitePaper

03/14/2018

Synchrony at Shoptalk 2018

The Synchrony Trend Spotter Five Retail Trends to Watch in 2018

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Advantages

Article

04/01/2018

5 Advantages of Contextual Commerce

Technology has enabled consumers to purchase whenever and wherever they choose. Retailers who enable this will win the day

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Voice Commerce

Article

03/19/2018

Introducing the Audio Wallet: Voice Commerce

The overwhelming success of voice-controlled smart speakers has accelerated the pending widespread adoption of voice commerce.

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Article

02/04/2019

Mobile Wallet Superusers

Digital pioneers are going cash and cardless – and aren’t looking back

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Article

01/07/2019

The State of Pay in 2019

Technology is accelerating the pace of change throughout retail. But in 2019, mobile and artificial intelligence look to be two dominant drivers that will foster enhanced experiences for both the customer and the retailer.

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Digital Wallets

Article

02/18/2019

How Digital Wallets Create Retail Opportunity

As more people embrace the powerful, convenient tools their phones offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wallets affo

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4 trends shaping retail

Article

05/03/2019

Here Today, Here Tomorrow: 4 Trends Shaping Retail

Blink and you might miss it. ...Or so flash-in-the-pan trends tend to go. While some may sound familiar, these tactics are shaping new — and lasting — precedents in retail, delivering speed and innovative experiences.

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The gift of easier giving

Article

07/02/2019

The gift of easier giving

If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift...

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Synchrony

Article

07/17/2019

What’s Old is New

State of Pay with Synchrony shows how cameras can do a lot more than keep an eye on merchandise.

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Man and woman looking at tech demo on tablet

Article

12/16/2019

UConn Stamford and Synchrony Establish Digital Technology Center to Accelerate Innovation in Digital and Mobile

December 16, 2019 – STAMFORD, Conn. – Today, Synchrony (NYSE: SYF) and the University of Connecticut (UConn) expanded their four-year partnership to help advance technology education and digital expertise for next generation leaders.

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Article

10/16/2020

How A.I. Can Unlock the Opportunities of a New Shopping Era

Retail has changed and businesses across the board will need to adapt to shoppers’ changing expectations. Learn from Greg Simpson, Chief Technology Officer at Synchrony, how A.I. can help.

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Article

10/16/2020

Technology + Humanity: Keys to the Future of Customer Service

Digital-first environments are increasingly important to customers, but that doesn’t mean businesses have to lose their human touch. Learn how customer service is evolving.

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Article

10/19/2020

The ideas and technology underpinning today’s customer experiences

You’re probably looking for something intuitive, something that anticipates your needs and is always integrating new features that keep you interested and coming back again and again. Something easy, fun.

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Article

03/09/2022

Tips for small businesses to plan and prepare for the year ahead

The retail landscape is ever-changing and running a successful business means planning and evolving your strategies. By staying ahead to provide what today’s shopper wants, you can help keep your business strong, engage with customers, and keep making t

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Trend or Fad? 5 Questions to Ask So Your Innovation Team Chases the Right Stuff

Article

07/12/2022

Trend or Fad? 5 Questions to Ask So Your Innovation Team Chases the Right Stuff

Building for the future means taking bets. Thinking about big ideas. Seeing the world through a different lens.

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Two Important Mantras for Your New Innovation Team

Article

08/05/2022

Two Important Mantras for Your New Innovation Team

Starting a team is hard. There’s a need to build trust, camaraderie, and align on clear goals.

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Article

03/22/2022

3 Top Small Business Retail Payment Trends: 2022 Edition

Small businesses can’t just press “pause” when new technologies emerge or as trends and external conditions change. So often, retailers must adjust their approach mid-stride, and deciding on your next step can be a challenge.

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Small Business Spotlight: Synergy, a Family-Run Business Helps Community Stay Cool as Business Heats Up

Article

12/08/2022

Tech and Innovation: Putting Customers First

Listening to the customer helps Synchrony tech and innovation team create better user experiences.

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