Innovation at Synchrony
Our focus on our customers and partners demands a vision of what’s next.
Our innovation ecosystem
From Agile teams and incremental innovation to exploration and R&D labs, Synchrony’s teams are empowered to rapidly and responsibly ideate, learn, and launch.
Synchrony Experience Center
Preview our explorations into cutting edge technologies, learn about our innovative projects in flight, and how we are testing and learning in our NYC office at Bryant Park.
Incubation at work
It’s critical we unpack the potential of what new technology can do for us. Context matters greatly. Here are some trends our dedicated team tracks and explores every day.
Trends we're tracking
Generative AI
Embedded finance
Social shopping
Immersive reality
Walletless consumer
Web 3.0 & Blockchain
Thought leadership
making an impact
“From social settings, livestreaming, marketplaces — it is all about getting as close to the decision as possible and showing up in the discovery process.”
“Higher borrowing costs have made consumers more cautious about taking on debt for discretionary purchases.”