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Experience — and solutions — you can trust

Who we are

Who we are

We move businesses and customers in one direction: forward.

Synchrony (NYSE: SYF) is a leading consumer financing company at the heart of American commerce and opportunity. From health to home, auto to retail, our Synchrony products have been serving the needs of people and businesses for nearly 100 years. We provide responsible access to credit and banking products to support healthier financial lives for tens of millions of people, enabling them to access the things that matter to them. Additionally, through our innovative products and experiences, we support the growth and operations of some of the country's most respected brands, as well as more than 400,000 small and midsize businesses and health and wellness providers that Americans rely on. Synchrony is proud to be ranked as the country's #2 Best Company to Work For® by Fortune magazine and Great Place to Work®.

Synchrony by the numbers

90

years of history, built one customer at a time

$3.0b

Net earnings

More than 70 million

active customer accounts

More than 18.5k

employees, each integral to our business

$71.7 billion and rising

in deposits in FDIC- insured CD's, IRAs, money market accounts and savings accounts

More than $180.2b

of purchase volume

Our Vision, Mission, and Values

We’re proud to say we’ve built a culture that stands for strong Values and a shared Vision and Mission. It’s a core part of our DNA, and a bold declaration of our commitment to do the right thing: for our partners, for our customers, and for our team members.

Our Vision is to build a future where every ambition is within reach. And we work towards that each day by creating financial and technology solutions to move our customers and partners forward — we consider this our Mission.

Our Values mark our past, inform our actions every day, and inspire our future.

Awards

2024

How We Innovate

How we innovate

We're shaping the future of retail financing and customer engagement every day. How? We combine technology and analytics to stay ahead of emerging trends, then pilot new programs and partnerships to deliver innovative solutions fast.

Corporate citizenship

Our investment in communities across the country takes shape in a variety of forms. Alongside financial support, Synchrony employees volunteer thousands of community-service hours every year —everything from building homes and beautification projects to mentoring students. Through these initiatives, we remain committed to uplifting the communities in which we live and work.

Through our focus on Education as an Equalizer, we will expand access to higher education, skills training in high-growth fields, and financial literacy for underserved communities and the Synchrony workforce. Over a five-year period, we will invest more than $50 million in the program.

Equity, diversity & inclusion

At Synchrony, we lead with Equity in everything we do. This is intentional. MORE than a consideration, equity is the foundation of our initiatives and enables us to make continuous, long-lasting change.
Our three guiding principles provide the groundwork for how we approach equity, diversity, inclusion and citizenship and are embedded in all of our Equity, Diversity, Inclusion and Citizenship efforts.

  1. We are committed to outcomes

  2. We are driven by data

  3. We model collaborative governance and accountability

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