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Experience — and solutions — you can trust

Who we are

Who we are

We move businesses and customers in one direction: forward.

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally-enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have an established and diverse group of national and regional retailers, local merchants, manufacturers, buying groups, industry associations and healthcare service providers, which we refer to as our “partners.” We connect our partners and consumers through our dynamic financial ecosystem and provide them with a diverse set of financing solutions and innovative digital capabilities to address their specific needs and deliver seamless, omnichannel experiences. We offer the right financing products to the right customers in their channel of choice.

Synchrony by the numbers


years of history, built one customer at a time


Net earnings

More than 70 million

active customer accounts

More than 18.5k

employees, each integral to our business

$71.7 billion and rising

in deposits in FDIC- insured CD's, IRAs, money market accounts and savings accounts

More than $180.2b

of purchase volume

Our Vision, Mission, and Values

We’re proud to say we’ve built a culture that stands for strong Values and a shared Vision and Mission. It’s a core part of our DNA, and a bold declaration of our commitment to do the right thing: for our partners, for our customers, and for our team members.

Our Vision is to build a future where every ambition is within reach. And we work towards that each day by creating financial and technology solutions to move our customers and partners forward — we consider this our Mission.

Our Values mark our past, inform our actions every day, and inspire our future.

Meet our leadership



How We Innovate

How we innovate

We're shaping the future of retail financing and customer engagement every day. How? We combine technology and analytics to stay ahead of emerging trends, then pilot new programs and partnerships to deliver innovative solutions fast.

Corporate citizenship

Our investment in communities across the country takes shape in a variety of forms. Alongside financial support, Synchrony employees volunteer thousands of community-service hours every year —everything from building homes and beautification projects to mentoring students. Through these initiatives, we remain committed to uplifting the communities in which we live and work.

Through our focus on Education as an Equalizer, we will expand access to higher education, skills training in high-growth fields, and financial literacy for underserved communities and the Synchrony workforce. Over a five-year period, we will invest more than $50 million in the program.

Equity, diversity & inclusion

At Synchrony, we lead with Equity in everything we do. This is intentional. MORE than a consideration, equity is the foundation of our initiatives and enables us to make continuous, long-lasting change.
Our three guiding principles provide the groundwork for how we approach equity, diversity, inclusion and citizenship and are embedded in all of our Equity, Diversity, Inclusion and Citizenship efforts.

  1. We are committed to outcomes

  2. We are driven by data

  3. We model collaborative governance and accountability

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