Media Relations:
Lisa Lanspery
(203) 585-6143
Lisa.Lanspery@syf.com
Press Release
10/11/2016
University of Connecticut Establishes Synchrony Financial Center of Excellence in Cybersecurity
This Cyber Security Awareness Month, the University of Connecticut’s (UConn) School of Engineering and Synchrony Financial (NYSE:SYF) have announced the launch of Synchrony Financial’s Center of Excellence in Cybersecurity (The Center) at UConn. The Cente
Press Release
10/23/2016
2016 Synchrony Financial Sixth Annual Digital Study
No longer just a trend or tool for younger generations, digital shopping has become a way of life, with nearly 70% of consumers surveyed using mobile technology for shopping-related tasks. This dramatic increase in digital shopping behavior signals a main
Press Release
10/24/2016
Synchrony Financial Plug-in Easily Integrates Credit into Retailers’ Mobile Apps
To further enhance the mobile shopping experience for cardholders, Synchrony Financial (NYSE:SYF) has introduced a fully-integrated Synchrony plug-in credit feature for the popular mobile apps of leading retail partners.
Press Release
10/24/2016
Synchrony Financial joins R3 distributed ledger consortium
Financial innovation firm R3 has announced the addition of Synchrony Financial (NYSE: SYF) to its partnership dedicated to designing and applying distributed and shared ledger-inspired technologies to global financial markets.
Press Release
11/17/2016
CheapOair and OneTravel launch new travel rewards credit cards just in time for the holidays
CheapOair and OneTravel have launched a co-branded credit card program with Synchrony Financial (NYSE: SYF) just in time to book holiday travel. This is the first credit card program from an online travel agency to include a special financing offer(1) to
Press Release
01/25/2017
Synchrony Financial and Belk Extend Consumer Financing Program Agreement
Synchrony Financial (NYSE:SYF), a premier consumer financial services company, and Belk, a private department store company, today announced they have agreed to a multi-year renewal of Synchrony Financial’s consumer financing program.
Press Release
03/19/2017
Synchrony Financial Looks Ahead to 2030 in Future of Retail Study
Synchrony Financial (NYSE:SYF), a premier consumer financial services company, today released findings from its inaugural Future of Retail: Insight and Influences Shaping Retail Innovation report, examining consumer perspectives and shopping trends expect
Press Release
03/20/2017
Synchrony Financial to Broaden Cutting Edge Mobile Commerce Solutions for Retailers Through its Acquisition of GPShopper
Synchrony Financial (NYSE: SYF), a premier consumer financial services company, today announced that it has acquired GPShopper, an innovative developer of mobile apps that offer retailers and brands a full suite of commerce, engagement and analytic tools.
Press Release
05/01/2017
Synchrony Financial Named as CIO 100 Award Winner for the Third Year in a Row
IDG’s CIO today announced Synchrony Financial (NYSE:SYF), a premier consumer financial services company, as a recipient of the 2017 CIO 100. The 30th annual award program recognizes organizations around the world that exemplify the highest level
Press Release
11/16/2017
PayPal and Synchrony Financial Announce Expanded Strategic Credit Relationship
PayPal Holdings, Inc. (NASDAQ:PYPL) and Synchrony Financial (NYSE:SYF) today announced an agreement to significantly expand their strategic consumer credit relationship. Under the terms of the transaction, Synchrony Financial will acquire $6.8 billion
Press Release
04/12/2018
Synchrony Opens Emerging Tech Center at the University of Illinois to Develop Artificial Intelligence Solutions
The University of Illinois today announced that Synchrony (NYSE: SYF), a leading consumer financial services company, has opened the Synchrony Emerging Technology Center at the University of Illinois Research Park.
Press Release
05/02/2018
Synchrony Teams Up With Amazon to Introduce New Alexa Skill for Amazon Store Card
Synchrony (NYSE: SYF) today announced that for the first time, customers can manage their Amazon.com Store Card and Amazon Prime Store Card through voice using the Store Card skill for Amazon Alexa. Cardholders can now use the Store Card skill to check
Press Release
06/08/2018
Synchrony Completes Acquisition of Loop Commerce
Synchrony (NYSE: SYF), a premier consumer financial services company delivering customized financing programs, today announced it has completed the acquisition of Loop Commerce – a technology leader in digital and in-store gifting services.
Press Release
07/03/2018
PayPal and Synchrony Complete Consumer Credit Receivables Sale
PayPal Holdings, Inc. (NASDAQ:PYPL) today announced the closing of its consumer credit receivables transaction with Synchrony (NYSE:SYF). Under the terms of the transaction, and related transactions with unaffiliated third parties, Synchrony acquired $7.6
Press Release
07/18/2018
Belk and Synchrony Launch Co-Branded Credit Card to Help Customers Earn Rewards Faster
Synchrony (NYSE: SYF), a premier consumer financial services company, and Belk, a private department store company, today announced the new Belk Rewards Mastercard® to make shopping simpler and safer, while enabling customers to earn rewards faster.
Press Release
08/13/2018
Synchrony and Lowe’s Extend Strategic Partnership with Multi-Year Agreement
Synchrony (NYSE: SYF) and Lowe’s (NYSE: LOW) today announced a multi-year extension of their strategic partnership highlighting Synchrony’s commitment to offer Lowe’s customers enhanced purchasing options and valuable benefits.
Press Release
10/10/2018
Synchrony and JCPenney Extend Strategic Partnership with New Multi-Year Agreement
Synchrony (NYSE: SYF) and JCPenney (NYSE: JCP) today announced a multi-year extension of their strategic partnership bringing together data analytics and consumer financial services expertise to continue to offer JCPenney customers financing options
Press Release
09/28/2015
Synchrony Financial Takes the Lead in Enabling Private Label Credit Card Benefits for Samsung Pay
Synchrony Financial (NYSE: SYF) is pleased to be one of the first issuers to offer private label credit cardholders the ability to add their cards to Samsung Pay, the mobile payment service which launched...
Press Release
10/13/2015
Synchrony Financial Extends PayPal and eBay Consumer Credit Card Programs
Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a long-term extension of its relationship with PayPal to provide a co-...
Press Release
10/19/2015
Synchrony Financial to File Registration Statement in Connection With GE Exchange Offer
Synchrony Financial (NYSE: SYF) today announced that it intends to file a Registration Statement on Form S-4 with the Securities and Exchange Commission in connection with the proposed exchange offer...
Press Release
10/21/2015
Synchrony Financial Launches CarCareONE Mobile App to Deliver Account Servicing, Store Locator Functionality, and Special Offers to Millions of Cardholders’ Smartphones
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, announces the CarCareONESM mobile application that allows CarCareONE’s millions of...
Press Release
10/23/2015
Synchrony Financial at Money20/20
Learn more about Synchrony Financial’s digital innovation at Money 20/20, October 25-28, 2015 in Las Vegas, NV. Visit us at Booth #2114 to see how we engage the digital customer and our CEO, Margaret Keane,...
Press Release
10/26/2015
CareCredit Launches Mobile App to Deliver Account Servicing and Provider Locator to Millions of Cardholders’ Smartphones
CareCredit from Synchrony Financial (NYSE: SYF), introduces the CareCredit mobile app, which allows millions of CareCredit cardholders to conveniently access account servicing and a provider location finder...
Press Release
11/09/2015
Computerworld Names Gregory Simpson, Chief Technology Officer of Synchrony Financial, a Premier 100 Technology Leader
Synchrony Financial (NYSE:SYF), is pleased to announce that our Chief Technology Officer (CTO), Gregory Simpson, has been selected as a 2016 Premier 100 Technology Leaders honoree by IDG's Computerworld...
Press Release
02/10/2016
Synchrony Financial Launches People with Disabilities Hiring Initiative
Synchrony Financial, (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced it is embarking on an initiative to attract more people with...
Press Release
02/17/2016
Technology Influences Eight of the Top 10 Retail Trends for 2016
The retail environment is constantly changing with every new style, product and season. While change is often retailer and consumer-driven, technology is shaping eight of the top 10 trends expected to have the...
Press Release
05/03/2016
Synchrony Financial Earns a Spot on the InformationWeek Elite 100 List for the Second Year in a Row
Synchrony Financial (NYSE: SYF), a leading financial services company and the largest provider of private label credit cards in the U.S.,* is proud to announce its recognition on the InformationWeek Elite...
Press Release
06/01/2016
Synchrony Financial Named as CIO 100 Award Winner for the Second Year in a Row
IDG's CIO today announced Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, as a recipient of the 2016 CIO 100. The 29th annual...
Press Release
06/29/2016
Synchrony Financial Invests in flexReceipts, Inc.
Synchrony Financial (NYSE:SYF) today announced a strategic investment in flexReceipts, Inc., a provider of enriched digital receipts, data analytics and customer engagement solutions. The investment was made...
Press Release
07/21/2016
Experience Exciting Travel Adventures with Synchrony Financial’s Fareportal Credit Card
STAMFORD, Conn. & NEW YORK--(BUSINESS WIRE)--Travelers will soon have flexible financing options while also enjoying rewards through a co-branded Dual Card™ credit card program to be offered by Synchrony Financial (NYSE: SYF), a premier consumer
Press Release
03/06/2019
Synchrony Acquires Pets Best to Expand CareCredit Platform in Rapidly Growing Pet Market
Synchrony (NYSE:SYF), a premier consumer financial services company, has acquired Pets Best, a pet health insurance industry pioneer. Pets Best will operate under Synchrony’s CareCredit platform which offers health, wellness and personal care credit
Press Release
05/02/2019
Synchrony Promotes Brian Doubles to President
Stamford, CT, May 2, 2019 – Synchrony (NYSE: SYF) today announced Brian Doubles has been promoted to President, effective immediately...
Press Release
07/24/2019
Synchrony and Fanatics Launch the Ultimate Fan Card
Synchrony, a premier consumer financial services company, and Fanatics, the global leader in licensed sports merchandise, today launched the FanCash Rewards Card by Fanatics...
Press Release
07/24/2019
Synchrony Elects Fernando Aguirre, former CEO of Chiquita Brands, to its Board of Directors
July 24, 2019 - STAMFORD, CT — Synchrony (NYSE:SYF), one of the nation’s premier consumer...
Press Release
12/20/2018
Synchrony Wins HSN Credit Card Program and Deepens Strategic Relationship with Qurate Retail Group
New Long-Term Agreement Between Synchrony and HSN to Offer Consumer Financing QVC and zulily Extend Existing Synchrony Relationship
Press Release
07/09/2014
Synchrony Financial Invests in Mobile Payment Startup LoopPay, Inc.
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial today announced the completion of a strategic investment in LoopPay, Inc., an innovative mobile payments platform company. LoopPay is expected to provide...
Press Release
10/02/2014
Synchrony Financial Renews Consumer Financing Program with Select Comfort
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, has signed a multi-year agreement with Select Comfort Corporation (NYSE:SCSS), a sleep...
Press Release
01/21/2015
Synchrony Financial Partners with GPShopper on Mobile Customer Engagement Platform
Synchrony Financial (NYSE: SYF), today announced a strategic investment in GPShopper, an innovative developer of mobile apps with a focus on the retail industry....
Press Release
02/26/2015
Synchrony Financial and KYMCO USA Partner to Provide Consumer Installment Financing for Motorsports Products
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to provide installment lending programs with...
Press Release
03/01/2015
Synchrony Financial Enables Private Label Credit Card Benefits Through the Samsung Pay Secure Mobile Wallet
Synchrony Financial (NYSE:SYF) today announced that the benefits and features available on Synchrony Bank-issued private label credit cards will be easily accessed by cardholders through the Samsung...
Press Release
03/23/2015
Sam’s Club 5-3-1 Cash Back Credit Card Program with Synchrony Financial Earns PYMNTS.com 2015 Innovator Award
Less than nine months since its launch, the Sam’s Club 5-3-1 cash back credit card program, managed by Synchrony Financial (NYSE:SYF), has been recognized with a PYMNTS.com® 2015 Innovator Award for...
Press Release
04/29/2015
Synchrony Financial Ranks No. 48 on 2015 InformationWeek Elite 100
Synchrony Financial (NYSE: SYF) the largest provider of private label credit cards in the U.S. based on purchase volume and receivables, today announced that it ranked number 48 on this year’s ...
Press Release
06/01/2015
Synchrony Financial Named by CIO Magazine as 2015 CIO 100 Award Winner
IDG's CIO magazine today announces Synchrony Financial (NYSE: SYF), a premier consumer financial services company with more than 80 years of retail heritage, as a recipient of the 2015 CIO 100. The 28
Press Release
06/08/2015
Synchrony Financial Integrates Private Label Credit Cards and Patented Dual Cards with Apple Pay
Synchrony Financial (NYSE:SYF) is pleased to be among the first issuers to offer private label credit cardholders the ability to add their cards to Apple Pay, preserving the value and benefits those...
Press Release
08/13/2015
Synchrony Financial Enables Private Label Credit Card Benefits Through Samsung Pay
Synchrony Financial (NYSE:SYF), the largest provider of private label credit cards in the U.S.1, announced that the benefits and features available on Synchrony Bank-issued private label credit cards...
Press Release
08/24/2015
Synchrony Connect Completes Program Rollout with New Portal to Engage Business Partners with Insights and Experience Beyond Credit
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced the launch of its Synchrony Connect digital portal, marking the full rollout of...
Announcement
09/29/2020
Synchrony Expands Arsenal of Digital Payment Technology Solutions for Partners; Provides Touchless Shopping Options for Customers
STAMFORD, Conn. – September 29, 2020 – Synchrony, a premier consumer financial services company, is rapidly deploying digital technology solutions to help ensure a safe
Press Release
10/19/2020
Sam’s Club and Synchrony announced a multi-year extension of their strategic financing.
Goal is to drive incremental value to Sam’s Club Members by redesigning and enhancing the card rewards.
Press Release
12/10/2020
Curtis Howse named CEO of Synchrony’s Payment Solutions Platform
STAMFORD, CT – December 10, 2020 --– Synchrony (NYSE: SYF) today announced Curtis Howse has been named Executive Vice President and Chief Executive Officer of Payment Solutions.
Press Release
01/27/2021
NEW SAM’S CLUB MASTERCARD REWARDS PROGRAM BY SYNCHRONY UNLOCKS ADDITIONAL VALUE ON SAM’S CLUB PURCHASES
BENTONVILLE, Ark, PURCHASE, NY., and STAMFORD, Conn., Jan. 27, 2021 – Sam’s Club, (NYSE: WMT), a leading membership warehouse club, Synchrony, (NYSE: SYF), a premier consumer financial services company, and Mastercard, (NYSE: MA)
Press Release
03/30/2021
CareCredit Joins Epic App Orchard to Offer Patient Financing Solution
COSTA MESA, Calif., March 30, 2021 – CareCredit, a Synchrony (NYSE:SYF) solution and a leading provider of promotional financing for healthcare consumers
Press Release
06/01/2021
Synchrony Announces Organizational Changes to Accelerate Strategy and Growth
Synchrony’s organizational changes further align company’s resources with its partners and evolving consumer expectations.
Press Release
06/29/2021
Research Shows Nearly Half of Employers Plan to Increase Corporate Gifting Frequency Post Pandemic
Coresight Research and GiftNow finds U.S corporate gifting market will top $242 billion this year.
Press Release
07/14/2021
2021 Disability Equality Index Awards Synchrony Top Score for Fifth Consecutive Year
Synchrony named as a ‘Best Place to Work for Disability Inclusion.’
Press Release
07/15/2021
Synchrony Renews Decade-Long Consumer Financing Strategic Partnership
Synchrony will continue to be exclusive provider of the TJX Rewards and TJX Rewards MasterCard credit card programs.
Press Release
07/22/2021
Synchrony Announces Expansion in Equine Market With New CareCredit Financial Solutions and Digital Capabilities
Synchrony’s CareCredit credit card provides equine veterinarians a comprehensive point-of-care payment option.
Press Release
09/15/2021
Synchrony’s CareCredit Financing Solution Is Now Integrated Into...
COSTA MESA, Calif., September 15, 2021 — CareCredit, a Synchrony (NYSE:SYF) solution and...
Press Release
10/14/2021
Synchrony/Clover integration creates opportunity to scale products faster
STAMFORD, Conn. and BROOKFIELD, Wis., October 14, 2021 – Synchrony (NYSE: SYF), a leading consumer financing company...
Press Release
01/17/2022
Synchrony Partners With Pawlicy Advisor To Offer First-of-its-kind Pet Healthcare Financing Option
STAMFORD, CT – January 17, 2022 – Synchrony (NYSE:SYF), a premier consumer financial services company, and Pawlicy...
Press Release
04/04/2022
Synchrony Names Kamila Chytil to Board of Directors
Stamford, CT – April 04, 2022 –Synchrony (NYSE: SYF), a premier consumer financial services company, today announced...
Press Release
05/24/2022
Synchrony and Sweetwater Extend Financing Partnership and Deepen Innovation on Digital Payment Process
Synchrony’s advanced Direct to Device and PreQualification technologies use analytics to simplify and personalize the customer experience
Press Release
09/01/2022
Sleep Number and Synchrony Renew Long-Term Partnership to Deliver Next Level Customer Experience
Building on a nearly 20-year relationship, the companies will leverage advanced insights and technology to drive consumer demand and growth
Press Release
10/11/2022
Synchrony Promotes New Executive Leaders
Company Announces Succession of Three Executives in Audit, Credit, and Diversified & Value and Lifestyle Platform
Press Release
05/09/2023
Georgia State and Georgia Fintech Academy Faculty Will Teach Six-Week Banking and Fintech Supplier Development Course on Behalf of Fiserv and Synchrony
Fiserv and Synchrony launch first-of-its-kind supplier development program with George State University.
Press Release
07/11/2023
2023 Disability Equality Index Awards Synchrony Top Score for Seventh Consecutive Year
Synchrony named as a ‘Best Place to Work for Disability Inclusion’
Press Release
09/13/2023
Synchrony’s CareCredit Now Offered at More Than 95% of Veterinary University Hospitals Nationwide
Virginia Tech, University of Missouri and Oregon State University Latest to Select CareCredit as Financing Solution of Choice for Pet Care
Press Release
10/22/2018
Synchrony Harnesses AI to Transform Customer Experience
Synchrony, a premier consumer financial services company, is deploying new artificial intelligence (AI) technology to enhance payment, shopping and credit experiences for customers.
Press Release
03/04/2019
New Synchrony Study: AI Emerging as Imperative for Nation’s Retailers
MARCH 4, 2019 - STAMFORD, Conn. – To better understand the transformative effect of artificial intelligence (AI) in the retail industry, Synchrony today released a study, done in partnership with Oxford Economics.
Press Release
11/05/2019
Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.
NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer..
Press Release
01/23/2020
Verizon to Offer New Credit Card in Partnership with Synchrony
BASKING RIDGE, NJ and STAMFORD, Conn. – January 23, 2020 – Today, Synchrony (NYSE: SYF) and Verizon (NYSE: VZ) announced a partnership in which Synchrony will become the exclusive provider of Verizon’s co-branded consumer credit card. Together...
Press Release
02/17/2020
Synchrony and the University of Illinois Award Top Student Competitors at 2020 Datathon
Urbana, Illinois, February 17, 2020 – Synchrony (NYSE: SYF) and University of Illinois hosted its third annual Illini Stats Datathon competition from January 14 to January 16, where hundreds of Illinois students worked in teams to put their analytics...
Announcement
07/15/2020
2020 Disability Equality Index Awards Synchrony Top Score for Fourth Consecutive Year
Today, Synchrony (NYSE: SYF) announced that for the fourth consecutive year, the company’s commitment to diversity and inclusion
Press Release
08/27/2020
Synchrony Recognized for Leading Diversity and Inclusion Efforts
Synchrony has been named to the top 10 percent on the Diversity Best Practices Inclusion Index...
Press Release
03/14/2016
Synchrony Financial Supports Marvel’s CAPTAIN AMERICA: CIVIL WAR - GIRLS REFORMING THE FUTURE Competition
March 11, 2016 – Stamford, CT
Press Release
04/25/2022
Synchrony Skills Academy Celebrates Grand Opening with CT Governor
Synchrony Skills Academy Celebrates Grand Opening with CT Governor Lamont; Provides Tech Training, Job Opportunities for Underserved Communities
Press Release
03/20/2015
Lessons learned from Holiday 2014: 5 Things to Know
The U.S. Census Bureau Retail Trade Survey reported total Holiday sales for 2014 increased 4.2% (excluding gasoline) or 2.1% (including gasoline). The trends that drove this increase will no doubt influence...
Press Release
11/16/2021
Unpacking Holiday Gifting: Coresight Research Study Reveals Digital Gift Shopping...
STAMFORD, Conn. – November 16, 2021 – A new Coresight Research study on American shopping trends...
Announcement
01/26/2021
SYNCHRONY TO ACQUIRE ALLEGRO CREDIT TO DRIVE GROWTH IN HEALTH AND WELLNESS FINANCING
STAMFORD, Conn. – January 26, 2021 -- Synchrony (NYSE: SYF) today announced it has reached a definitive agreement to acquire Allegro Credit
Press Release
05/20/2021
Synchrony Commits $15 Million to Black, Latinx and Female VC Funds
Synchrony's $15 million investment supports underserved founders and communities
Press Release
09/20/2018
PHOTO ADVISORY: Synchrony, UConn Prepare Students for Cybersecurity Careers
On Thursday, September 20th, Gleb Reznik, deputy chief information security officer at Synchrony and Laurent Michel, professor of computer science and engineering at the University of Connecticut, toured the Synchrony Cybersecurity Center with students
Press Release
11/14/2023
Synchrony Partners with Big Brand Tire & Service to Offer Shoppers More Accessible Financing Options
As a Member of Synchrony's Car Care Network, the Leading Tire and Auto Repair Provider Offers Finance Options that Make Payments More Affordable.
Press Release
01/17/2024
Synchrony Browser Extension Aims to Drive Faster, Easier, and More Secure Online Checkout with Synchrony Cards
Trial With Synchrony General Purpose Credit Cards to Test Viability of Browser Extension
Press Release
01/30/2024
PatientNow and Synchrony Enhance Partnership to Transform Payments and Digital Account Management Solutions For The Cosmetic Industry
Synchrony’s CareCredit Now Available to Aesthetic and Cosmetic Businesses Through PatientNow Cloud-Based Practice Management Solution
Press Release
03/06/2024
IPH Enters Strategic Partnership with Synchrony and Completes Acquisition of Pets Best
Synchrony Expands Leadership in The Pet Industry Through Ownership Stake In IPH; Two Synchrony Executives To Join IPH Board of Directors
Press Release
05/09/2024
Synchrony Skills Academy and the Knowledge House Prepare Underserved Adults for the Digital Economy
Synchrony’s CT-Based Skills Academy Teams with The Knowledge House on New Technology Fellowship Program
Video
01/07/2019
The rise of digital DNA
What happens when shoppers ditch their wallets in favor of storing personal information digitally?
Video
01/07/2019
Voice Commerce: The Super Power of the Smart Speaker
From buying coffee on the quick, to splitting the dinner check with friends or even paying rent, today’s shoppers are discovering the convenience, security and speed of mobile utilities.
Video
09/19/2018
Contextual Commerce: Shopping Anytime, Anywhere
Contextual commerce is making that our new reality.
Video
05/15/2018
Seamless Payments Help Retailers Put Customer Experience First
In the future, frictionless payments will simplify and streamline checkouts. State of Pay met with retail leaders to hear how the payment process, as shoppers know it, is disappearing.
Video
11/07/2019
The Future of Smart Speakers May Be in Payments
Nearly half of U.S. consumers own a smart speaker, but voice commerce is just starting to find its footing. Discover how this new technology is poised to expand in the future.
Video
11/07/2019
Artificial Intelligence Equals Real Results
Get acquainted with the tech that could up your competitive edge. Whether it’s for inventory or personalization, the promise of AI is very real for retailers.
Video
11/07/2019
Social Commerce Delivers on Diversity
The new window-shopping is happening on a device. Learn how social media helps consumers browse items and discover new retailers.
Video
11/07/2019
Checkout-Free Stores Promise Greater Convenience
Walk in. Grab item. Walk out. When it comes to in-store checkouts, it may be time to make an upgrade.
Video
11/07/2019
Payment Security at Your Fingertips
In the next five years, retailers can expect wider adoption of facial recognition and finger-print scanning in payments. Why? Bio-authentication offers stronger payment security than a typical password.
Video
01/06/2020
The State of Taking Friction Out of Shopping
Technology and data have the power to completely revolutionize the way we pay.
Video
06/16/2020
The State of Voice Technology In Retail
Our everyday is evolving, and so are customers’ buying experiences. Voice technology may have a broader role in connecting you to consumers.
Video
07/20/2020
The State of Data Strategy: Driving Personalization
Data drives opportunities for growth. When you use it to tailor a strategy, you may make stronger, more personal connections with your customers.
Video
10/09/2020
The Social Commerce Journey
Learn about the expanding world of social commerce and how customers have embraced the “see it, click it, pay for it” mentality.
Video
12/11/2020
Mobile Apps: The Ultimate Destination
Many businesses have a mobile app — but is that app giving customers what they need? As retailers reimagine their customer touchpoints, apps look like a promising new opportunity.
Video
06/09/2023
Mobile Wallets Will Be the New Normal
Imagine it: a world where payments happen at your the tap of a button. It’s the future, and the future is saying "hello" to mobile wallets.
Video
11/07/2019
Retail Apps: More Is Better
Shoppers don’t just want retail apps, they want retail apps that work for them. Discover how brands are providing deeper value in their mobile interactions with consumers.
WhitePaper
08/10/2017
Machine Learning for Retailers
Driving Results with Artificial Intelligence Tools
WhitePaper
01/25/2017
The Essential Guide to Technology in Retail
Developments and insights in retail and payments technology
WhitePaper
10/20/2016
Driving Shopper Engagement through Digital Technology
The sixth annual Synchrony Financial Digital Study
WhitePaper
09/26/2016
How Mobile Wallets Can Make Your Life Easier
How Mobile Wallets Can Make Your Life Easier
WhitePaper
08/16/2016
Brick and Mortar Reborn
Brick-and-Mortar Reborn: The Future of Retail in the Era of Urbanization
WhitePaper
07/05/2016
Why We Need to Balance the Digital vs. Human Touch
Digital vs. Human Touch
WhitePaper
06/27/2016
Time to Play the Woman Card in Financial Technology
Time to Play the Woman Card in Financial Technology
WhitePaper
03/21/2016
Identifying Identity Theft Risks
In order to best safeguard yourself, Synchrony Financial and the FTC want you to know more about identity theft dangers that exist across the web.
WhitePaper
12/16/2015
These 3 female executives are leading innovation in the retail industry
BI Studios interviewed top female players Vela; Jeanne Kemp, VP of financial planning at Toys "R" Us Inc.; and Jessica Herrin, founder and CEO of Stella & Dot Family Brands, to learn more about their strategies for successful leadership in the retail spa
WhitePaper
12/11/2015
5 Ways Mobile Can Help Brands Boost Customer Loyalty
In today's device-driven age of texts, tweets, and Snapchats, it's hard to grab consumers' attention.
WhitePaper
03/14/2018
Synchrony at Shoptalk 2018
The Synchrony Trend Spotter Five Retail Trends to Watch in 2018
WhitePaper
10/28/2016
The Diversity Card: How to Sponsor and Create Networks for Future Leaders
This commentary originally appeared in Forbes on October 6, 2016
WhitePaper
02/15/2017
The Synchrony Trend Spotter: Retail Trends to Watch
Retail Trends to Watch
WhitePaper
03/28/2018
Synchrony at Women in Retail Leadership Summit 2018
Join us in Salon 4 to experience the Synchrony Lounge and State of Pay Studio at the Women in Retail Leadership Summit.
WhitePaper
06/01/2018
Harnessing Data and Technology
As retail competition increases, the need to provide an outstanding customer experience (CX) does too.
Article
03/19/2018
Introducing the Audio Wallet: Voice Commerce
The overwhelming success of voice-controlled smart speakers has accelerated the pending widespread adoption of voice commerce.
Article
02/04/2019
Mobile Wallet Superusers
Digital pioneers are going cash and cardless – and aren’t looking back
Article
01/07/2019
The State of Pay in 2019
Technology is accelerating the pace of change throughout retail. But in 2019, mobile and artificial intelligence look to be two dominant drivers that will foster enhanced experiences for both the customer and the retailer.
Article
05/03/2019
Here Today, Here Tomorrow: 4 Trends Shaping Retail
Blink and you might miss it. ...Or so flash-in-the-pan trends tend to go. While some may sound familiar, these tactics are shaping new — and lasting — precedents in retail, delivering speed and innovative experiences.
Article
07/02/2019
The gift of easier giving
If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift...
Article
07/17/2019
What’s Old is New
State of Pay with Synchrony shows how cameras can do a lot more than keep an eye on merchandise.
Article
10/16/2020
How A.I. Can Unlock the Opportunities of a New Shopping Era
Retail has changed and businesses across the board will need to adapt to shoppers’ changing expectations. Learn from Greg Simpson, Chief Technology Officer at Synchrony, how A.I. can help.
Article
10/16/2020
Technology + Humanity: Keys to the Future of Customer Service
Digital-first environments are increasingly important to customers, but that doesn’t mean businesses have to lose their human touch. Learn how customer service is evolving.
Article
10/19/2020
The ideas and technology underpinning today’s customer experiences
You’re probably looking for something intuitive, something that anticipates your needs and is always integrating new features that keep you interested and coming back again and again. Something easy, fun.
Article
03/09/2022
Tips for small businesses to plan and prepare for the year ahead
The retail landscape is ever-changing and running a successful business means planning and evolving your strategies. By staying ahead to provide what today’s shopper wants, you can help keep your business strong, engage with customers, and keep making t
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Article
03/22/2022
3 Top Small Business Retail Payment Trends: 2022 Edition
Small businesses can’t just press “pause” when new technologies emerge or as trends and external conditions change. So often, retailers must adjust their approach mid-stride, and deciding on your next step can be a challenge.
Article
08/05/2022
Two Important Mantras for Your New Innovation Team
Starting a team is hard. There’s a need to build trust, camaraderie, and align on clear goals.
Article
07/12/2022
Trend or Fad? 5 Questions to Ask So Your Innovation Team Chases the Right Stuff
Building for the future means taking bets. Thinking about big ideas. Seeing the world through a different lens.
Article
12/08/2022
Tech and Innovation: Putting Customers First
Listening to the customer helps Synchrony tech and innovation team create better user experiences.
Article
04/01/2018
5 Advantages of Contextual Commerce
Technology has enabled consumers to purchase whenever and wherever they choose. Retailers who enable this will win the day
Article
12/16/2019
UConn Stamford and Synchrony Establish Digital Technology Center to Accelerate Innovation in Digital and Mobile
December 16, 2019 – STAMFORD, Conn. – Today, Synchrony (NYSE: SYF) and the University of Connecticut (UConn) expanded their four-year partnership to help advance technology education and digital expertise for next generation leaders.
Article
08/11/2023
How Synchrony Fosters a Culture of Innovation
Innovation is at the heart of Synchrony. From our dedicated innovation teams, to our focus on product incubation and ventures, to our university R&D Technology Centers and a wide range of talent development programs
Article
09/15/2023
The Future of Security in Digital Wallets
Digital wallets aren't just convenient—they're also secure, backed by multiple layers of defense mechanisms to protect consumers and businesses alike.
Article
06/09/2023
Mobile Wallets: A Fast-Growing Frontier for Retailers
As more people embrace the powerful, convenient tools their phones have to offer, a growing number of shoppers are leaving their physical cards and wallets at home, opting to transact via mobile instead. Here are some of the core opportunities mobile wall
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