Media Relations:
Lisa Lanspery
(203) 585-6143
Lisa.Lanspery@syf.com
Press Release
10/24/2016
Synchrony Financial Plug-in Easily Integrates Credit into Retailers’ Mobile Apps
To further enhance the mobile shopping experience for cardholders, Synchrony Financial (NYSE:SYF) has introduced a fully-integrated Synchrony plug-in credit feature for the popular mobile apps of leading retail partners.
Press Release
10/22/2018
Kenneth Cole Expands Its Digital Shopping Offering with Enhanced Gifting Options Just in Time for the Holidays
Kenneth Cole Productions, Inc., today announced a partnership agreement and launch with Loop Commerce, a Synchrony solution, a leading technology service that makes it easier for consumers to shop online for others.
Press Release
10/21/2015
Synchrony Financial Launches CarCareONE Mobile App to Deliver Account Servicing, Store Locator Functionality, and Special Offers to Millions of Cardholders’ Smartphones
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, announces the CarCareONESM mobile application that allows CarCareONE’s millions of...
Press Release
10/26/2015
CareCredit Launches Mobile App to Deliver Account Servicing and Provider Locator to Millions of Cardholders’ Smartphones
CareCredit from Synchrony Financial (NYSE: SYF), introduces the CareCredit mobile app, which allows millions of CareCredit cardholders to conveniently access account servicing and a provider location finder...
Press Release
11/09/2015
Computerworld Names Gregory Simpson, Chief Technology Officer of Synchrony Financial, a Premier 100 Technology Leader
Synchrony Financial (NYSE:SYF), is pleased to announce that our Chief Technology Officer (CTO), Gregory Simpson, has been selected as a 2016 Premier 100 Technology Leaders honoree by IDG's Computerworld...
Press Release
11/18/2015
Synchrony Financial Earns Top Marks in Corporate Equality Index
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, is proud to announce today it received a perfect score of 100 percent in the 2016 Corporate...
Press Release
11/20/2015
Holiday Retail Sales Driven by Confident Shoppers with More to Spend and More to Buy, Synchrony Financial Study Finds
As consumers deck their halls and hit the malls over the coming weeks, they are doing so with more optimism about their personal finances, according to an independent study1 by Synchrony Financial (...
Press Release
02/17/2016
Technology Influences Eight of the Top 10 Retail Trends for 2016
The retail environment is constantly changing with every new style, product and season. While change is often retailer and consumer-driven, technology is shaping eight of the top 10 trends expected to have the...
Press Release
03/29/2016
Synchrony Financial Enhances Decade-long Support for Every Woman Works with $20,000 Donation
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today reaffirmed its longtime commitment to supporting Every Woman Works with a $20,000 donation. Employee...
Press Release
05/03/2016
Synchrony Financial Earns a Spot on the InformationWeek Elite 100 List for the Second Year in a Row
Synchrony Financial (NYSE: SYF), a leading financial services company and the largest provider of private label credit cards in the U.S.,* is proud to announce its recognition on the InformationWeek Elite...
Press Release
01/22/2019
Synchrony Announces Quarterly Common Stock Dividend of $0.21 Per Share
STAMFORD, Conn. – January 22, 2019 – Synchrony Financial (NYSE: SYF) announced today that its Board of Directors declared a quarterly cash dividend of $0.21 per share of common stock, payable on February 14, 2019 to holders of record at the close of b
Press Release
02/28/2019
Patient Financial Care Leader and Healthcare Credit Card Giant Team to Provide Patients More Options to Pay for Healthcare Expenses
Simplee today announced it is partnering with CareCredit, a health, wellness and personal care credit card, to offer an expanded payment option through its patient-centered financial care platform. The strategic credit card partnership will offer patients
Press Release
04/02/2019
CareCredit Credit Card Receives HFMA Peer Review Designation
The Healthcare Financial Management Association (HFMA) recently reviewed the CareCredit credit card, a leading health, wellness, and personal care credit card, using the Peer Review process. After undergoing the rigorous review, the CareCredit credit card
Press Release
07/19/2019
Synchrony Financial Reports Second Quarter Net Earnings of $853 Million or $1.24 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced second quarter 2019 net earnings...
Press Release
01/08/2019
Synchrony to Announce Fourth Quarter 2018 Financial Results on January 25, 2019
January 8, 2019 - STAMFORD, Conn. – Synchrony (NYSE: SYF) plans to report its fourth quarter 2018 results before the market opens on Friday, January 25, 2019.
Press Release
01/18/2019
Synchrony Announces New Fourth Quarter 2018 Financial Results Release Date of January 23, 2019
STAMFORD, Conn. – Synchrony (NYSE: SYF) plans to report its fourth quarter 2018 results before the market opens on Wednesday, January 23, 2019.
Press Release
07/09/2014
Synchrony Financial Invests in Mobile Payment Startup LoopPay, Inc.
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial today announced the completion of a strategic investment in LoopPay, Inc., an innovative mobile payments platform company. LoopPay is expected to provide...
Press Release
10/08/2014
Synchrony Financial and International Diamond Center Launch Consumer Financing Program
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, has signed a multi-year agreement with International Diamond Center to provide financing...
Press Release
02/09/2015
Synchrony Financial and American Underwater Products Introduce Consumer Financing Program
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year agreement with American Underwater Products, Inc. (AUP) to...
Press Release
04/29/2015
Synchrony Financial Ranks No. 48 on 2015 InformationWeek Elite 100
Synchrony Financial (NYSE: SYF) the largest provider of private label credit cards in the U.S. based on purchase volume and receivables, today announced that it ranked number 48 on this year’s ...
Press Release
06/08/2015
Synchrony Financial Integrates Private Label Credit Cards and Patented Dual Cards with Apple Pay
Synchrony Financial (NYSE:SYF) is pleased to be among the first issuers to offer private label credit cardholders the ability to add their cards to Apple Pay, preserving the value and benefits those...
Press Release
07/01/2015
Synchrony Financial and Chevron Introduce More Fuel Savings with Enhanced Credit Card Loyalty Programs, Sign Multi-Year Agreement
In time for peak driving season, Synchrony Financial (NYSE:SYF) and Chevron U.S.A. Inc. today announced the new Techron AdvantageTM Fuel Credits Program for consumers. Beginning July 1, both new1 and...
Press Release
07/13/2015
Synchrony Financial and Top e-retailer Newegg Introduce Two New Consumer and Business Financing Programs
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to offer private label credit card and small...
Press Release
07/15/2015
CareCredit and LocateADoc.com Renew Exclusive Agreement
CareCredit, a leading provider of patient financing, and LocateADoc.com, a premier online physician directory with more than 150,000 doctors specializing in plastic surgery, hair restoration,...
Press Release
10/20/2020
Synchrony Reports Third Quarter Net Earnings of $313 Million or $0.52 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced third quarter 2020 earnings results amid the continuing Coronavirus (COVID-19) pandemic.
Press Release
11/24/2020
Catbird Deploys GiftNow to Enhance Digital Gifting this Holiday Season
SAN FRANCISCO, Calif.– November 24, 2020 – Loop Commerce, today announced that New York-based jewelry designer and retailer, Catbird, implemented the GiftNow® solution
Press Release
12/03/2020
Crocs Turns to GiftNow to Transform its Digital Gift Card Operations
SAN FRANCISCO, Calif.– December 3, 2020 – Loop Commerce today announced that Crocs, Inc., the global innovator in casual footwear for men, women and children, has incorporated the GiftNow Solution
Press Release
12/08/2020
GiftNow Enables Creative and Event Agencies to Provide Differentiated Gifting Experiences at Scale
SAN FRANCISCO– December 8, 2020 – Loop Commerce has transformed gift-giving programs for corporate clients’ marketing initiatives and events across the U.S. with its GiftNow® solution
Press Release
01/29/2021
Synchrony Reports Fourth Quarter Net Earnings Of $738 Million Or $1.24 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced fourth quarter 2020 earnings results amid the continuing Coronavirus (COVID-19) pandemic
Press Release
03/30/2021
CareCredit Joins Epic App Orchard to Offer Patient Financing Solution
COSTA MESA, Calif., March 30, 2021 – CareCredit, a Synchrony (NYSE:SYF) solution and a leading provider of promotional financing for healthcare consumers
Press Release
04/27/2021
Synchrony Reports First Quarter Net Earnings of $1.0 Billion or $1.73 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2021 earnings results amid the continuing Coronavirus (COVID-19) pandemic
Press Release
05/17/2021
Carecredit Is Now Integrated Into Planet DDS Denticon Practice Management Software
New integration makes it easier to help more patients get care.
Press Release
06/29/2021
Research Shows Nearly Half of Employers Plan to Increase Corporate Gifting Frequency Post Pandemic
Coresight Research and GiftNow finds U.S corporate gifting market will top $242 billion this year.
Press Release
09/01/2021
Rollick and Synchrony Expand Powersports Financing Partnership Nationwide
AUSTIN, Texas and STAMFORD, CONN, September 1, 2021 -- Rollick Inc., the leading relationship marketing technology...
Press Release
09/15/2021
Synchrony’s CareCredit Financing Solution Is Now Integrated Into...
COSTA MESA, Calif., September 15, 2021 — CareCredit, a Synchrony (NYSE:SYF) solution and...
Press Release
01/11/2022
Synchrony Study Reveals Pet Owners Spend As Much As $55,000 During A Pet’s Lifetime
STAMFORD, CT – January 11, 2022 – According to a new Synchrony (NYSE: SYF) study entitled “Lifetime of Care,” seven...
Press Release
06/09/2022
Rapidly Growing Corporate Gifting Market Estimated to Reach $312 Billion by 2025 According to a New Study from Coresight Research and GiftNow
Remote and hybrid work, increase in year-round gifting, and support for diversity, equity, and inclusion (DEI) accelerate market growth
Press Release
08/03/2016
Synchrony Financial Reveals Five Retail Trends That Keep Consumers Happy and Retailers Growing
Study Shows New Trends and Consumer Preferences that Impact Retail Sales
Press Release
09/13/2016
Synchrony Financial Working Forward Awards Recognize Big Impact of Small Businesses
Recognizing the big impact small businesses have in their communities, Synchrony Financial (NYSE:SYF) launched its new Working Forward Small Business Awards contest today, which runs through October 20.
Press Release
10/04/2022
New Coresight Research Study Unwraps Eight Insights for Retailers to Consider this Holiday Gifting Season
Top factors influencing shoppers’ purchases are product price, timing of promotions, shipping costs, and free returns
Press Release
04/06/2023
Study Finds Healthcare Providers Looking to Outsource Revenue Cycle Management Processes
CWH Advisors PatientPay™ research reveals staffing shortages and shrinking margins have providers considering third-party financial partners, prioritizing patient payment experience
Press Release
05/04/2023
Synchrony Partners With CoFi To Bring CareCredit Payment Solution To Consolidated Payment Platform For Vision Providers
Synchrony today announced a partnership with CoFi, a unique technology provider in the vision industry and leading multi-party patient payment platform.
Press Release
07/12/2023
Synchrony’s Pets Best Expands Relationship with JAB’s Independence Pet Group to Serve Growing Pet Insurance Industry
Partnership underscores increased demand for innovative, personalized and affordable pet insurance.
Press Release
08/29/2023
Specialty1 Partners Endorses Synchrony's CareCredit Credit Card as the Premier Patient Financing Solution for Dental Surgery Procedures
Partnership offers customized financing options to the dental organization’s practices and patients for specialty dental care.
Press Release
08/29/2018
CareCredit Eases Healthcare Payments with Enhanced Mobile App
CareCredit, the health, wellness and personal care credit card dedicated to helping people get the care they want and need, today announced enhanced features to its mobile app. This upgrade reinforces CareCredit’s commitment to provide its more than 10.
Press Release
10/22/2018
Synchrony Harnesses AI to Transform Customer Experience
Synchrony, a premier consumer financial services company, is deploying new artificial intelligence (AI) technology to enhance payment, shopping and credit experiences for customers.
Press Release
11/28/2018
Majority of Americans Want to Buy Online and Pick-up In-store to Reduce Holiday Shopping Stress This Year
NEW YORK--(BUSINESS WIRE)--GPShopper, the leading mobile commerce and engagement platform for retailers that want to create custom app experiences for customers, released new research into consumers’ holiday shopping preferences and found that Americans
Press Release
10/17/2019
PayPal and Synchrony Expand Relationship to Launch Venmo’s First-Ever Credit Card
STAMFORD, Conn. & SAN JOSE, Calif. – PayPal Holdings, Inc. (NASDAQ: PYPL) and Synchrony (NYSE: SYF) today announced an expansion and extension of their strategic consumer credit relationship.
Press Release
10/18/2019
Synchrony Financial Reports Third Quarter Net Earnings of $1.1 Billion or $1.60 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced third quarter 2019 net earnings of $1.1 billion, or $1.60 per diluted share; this includes...
Press Release
11/05/2019
Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.
NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer..
Press Release
01/24/2020
Synchrony Financial Reports Fourth Quarter Net Earnings of $731 Million or $1.15 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced fourth quarter 2019 net earnings of $731 million, or $1.15 per diluted share; this includes a $38 million pre-tax, $28 million after-tax, or $0.05 per diluted share benefit from...
Press Release
04/22/2020
Family Promise and the Synchrony Foundation Announce $1.2 Million Pilot Program to Combat Homelessness
SUMMIT, NJ, April 22, 2020 – Family Promise, a national non-profit, and Synchrony, a leading consumer financial services company, today announced the pilot launch of a new $1.2 million shelter diversion initiative aimed to help families combat homelessn
Press Release
06/24/2020
CARECREDIT, PETDESK PARTNERSHIP EMPOWERS GREATER ACCESS TO PET CARE
First mobile health technology that allows veterinarians to meet pet parent needs for virtual care and flexible financing
Press Release
07/21/2020
Synchrony Reports Second Quarter Net Earnings of $48 Million or $0.06 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced second quarter 2020 earnings results amid the continuing Coronavirus (COVID-19) pandemic.
Press Release
07/23/2020
Spiceology Partners with Pixlee and Loop Commerce to Launch "Coworkers Connecting Through Cooking" Initiative
July 23, 2020, SPOKANE, WA – Spiceology, Inc., the fastest-growing privately held spice company in America, today announced partnerships with Pixlee and Loop Commerce
Press Release
07/28/2020
Harbor Freight Tools Launches New Credit Card with Synchrony
July 28, 2020; Calabasas, CA/Stamford, Conn.– Harbor Freight Tools, the nation’s leading provider of quality tools at
Press Release
03/14/2016
Synchrony Financial Supports Marvel’s CAPTAIN AMERICA: CIVIL WAR - GIRLS REFORMING THE FUTURE Competition
March 11, 2016 – Stamford, CT
Press Release
04/21/2020
Synchrony Financial Reports First Quarter Net Earnings of $286 Million or $0.45 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2020 earnings results amid the global Coronavirus (COVID-19) pandemic.
Press Release
11/06/2014
Synchrony Financial’s People with Disabilities Network Hosts Community Event
Organized by the PDN as part of Synchrony Financial’s annual United Way campaign, the event drew hundreds of employees and partners and featured keynote speaker, Kyle Maynard, a motivational speaker, author, entrepreneur and athlete born with congenital
Press Release
10/19/2018
Synchrony Financial Reports Third Quarter Net Earnings of $671 Million or $0.91 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2018 net earnings of $671 million, or $0.91 per diluted share.
Press Release
10/20/2017
Synchrony Financial Reports Third Quarter Net Earnings of $555 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced third quarter 2017 net earnings of $555 million, or $0.70 per diluted share.
Press Release
04/20/2018
Synchrony Financial Reports First Quarter Net Earnings of $640 Million or $0.83 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2018 net earnings of $640 million, or $0.83 per diluted share.
Press Release
01/19/2018
Synchrony Financial Reports Fourth Quarter Net Earnings of $385 Million or $0.49 Per Diluted Share Including Impact from Tax Cuts and Jobs Act; $545 Million or $0.70 Excluding Impact
Synchrony Financial (NYSE: SYF) today announced fourth quarter 2017 net earnings of $385 million, or $0.49 per diluted share including the impact from the Tax Cuts and Jobs Act (“Tax Act”) of 2017, and $545 million, or $0.70 per diluted share
Press Release
07/21/2017
Synchrony Financial Reports Second Quarter Net Earnings of $496 Million or $0.61 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced second quarter 2017 net earnings of $496 million, or $0.61 per diluted share.
Press Release
10/16/2015
Synchrony Financial Reports Third Quarter Net Earnings of $574 Million or $0.69 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2015 net earnings of $574 million, or $0.69 per diluted share. Highlights for the quarter included:
Press Release
01/23/2015
Synchrony Financial Reports Fourth Quarter Net Earnings of $531 Million or $0.64 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2014 net earnings of $531 million, or $0.64 per diluted share. Net earnings for the full year 2014 totaled $2.1 billion, or $2.78 per diluted...
Press Release
04/17/2015
Synchrony Financial Reports First Quarter Net Earnings of $552 Million or $0.66 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2015 net earnings of $552 million, or $0.66 per diluted share. Highlights for the quarter included
Press Release
04/22/2016
Synchrony Financial Reports First Quarter Net Earnings of $582 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2016 net earnings of $582 million, or $0.70 per diluted share. Highlights for the quarter included:
Press Release
10/21/2016
Synchrony Financial Reports Third Quarter Net Earnings of $604 Million or $0.73 Per Diluted Share
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial (NYSE:SYF) today announced third quarter 2016 net earnings of $604 million, or $0.73 per diluted share. Highlights for the quarter included
Press Release
10/17/2014
Synchrony Financial Reports Third Quarter Net Earnings of $548 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2014 net earnings of $548 million, or $0.70 per diluted share.
Press Release
07/17/2015
Synchrony Financial Reports Second Quarter Net Earnings of $541 Million or $0.65 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced second quarter 2015 net earnings of $541 million, or $0.65 per diluted share. Highlights for the quarter included
Press Release
07/27/2018
Synchrony Financial Reports Second Quarter Net Earnings of $696 Million or $0.92 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced second quarter 2018 net earnings of $696 million, or $0.92 per diluted share.
Press Release
01/23/2019
Synchrony Reports Fourth Quarter Net Earnings of $783 Million or $1.09 Per Diluted Share
January 23, 2019 - STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced fourth quarter 2018 net earnings
Press Release
01/20/2017
Synchrony Financial Reports Fourth Quarter Net Earnings of $576 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2016 net earnings of $576 million, or $0.70 per diluted share.
Press Release
07/22/2016
Synchrony Financial Reports Second Quarter Net Earnings of $489 Million or $0.58 Per Diluted Share
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial (NYSE:SYF) today announced second quarter 2016 net earnings of $489 million, or $0.58 per diluted share.
Press Release
04/28/2017
Synchrony Financial Reports First Quarter Net Earnings of $499 Million or $0.61 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced first quarter 2017 net earnings of $499 million, or $0.61 per diluted share.
Press Release
01/22/2016
Synchrony Financial Reports Fourth Quarter Net Earnings of $547 Million or $0.65 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2015 net earnings of $547 million, or $0.65 per diluted share. Net earnings for the full year 2015 totaled $2.2 billion, or $2.65 per diluted...
Press Release
04/18/2019
Synchrony Financial Reports First Quarter Net Earnings of $1.1 Billion or $1.56 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2019 net earnings of $1.1 billion, or $1.56 per diluted share; this includes a $522 million pre-tax, $395 million after-tax, or $0.56 per diluted share benefit from reserves
Press Release
11/06/2023
New Synchrony Learning Center Expands to Serve Hundreds of Thousands of Small Businesses and Healthcare Providers
Synchrony today announced the launch of the Synchrony Small Business Learning Center, a new digital learning platform designed to help Synchrony’s small business partners.
Press Release
11/08/2023
Synchrony Expands Strategic Partnership with American Trailer World
American Trailer World (ATW) and Synchrony have expanded their strategic partnership to provide customers with flexible and affordable financing solutions on two additional trailer lines.
Press Release
01/10/2024
Synchrony and The Good Feet Store Extend Financing Partnership
Synchrony’s CareCredit Ensures The Good Feet Store Has the Support It Needs to Drive Sales and Provide Financing Options to Customers
Press Release
03/15/2017
Complete Auto Care and Fuel-Ups Available with New Synchrony Car Care™ Card
As the number of drivers and average age of vehicles1 on the road continues to rise, so can auto-related maintenance and fuel costs. The new Synchrony Car Care credit card launched by Synchrony Financial (NYSE:SYF), a premier consumer financial services
Press Release
04/18/2024
Synchrony Expands Dental Payment Offerings with Adit Practice Management Software Partnership
Partnership Extends CareCredit Access to Dental Practices Nationwide and Includes Integration with “Adit Pay” for Patients and Enables Streamlined Payment Options to Adit Users
Press Release
04/30/2024
Synchrony and ServiceTitan Join Forces to Streamline Home Improvement Financing
ServiceTitan Will Offer Synchrony Financing Within its Software Platform to Reduce Friction and Aid in Closing Sales for Contractors
Video
01/07/2019
The rise of digital DNA
What happens when shoppers ditch their wallets in favor of storing personal information digitally?
Video
01/07/2019
Voice Commerce: The Super Power of the Smart Speaker
From buying coffee on the quick, to splitting the dinner check with friends or even paying rent, today’s shoppers are discovering the convenience, security and speed of mobile utilities.
Video
02/11/2019
Tech That's Changing the World of Shopping
Where and how consumers shop is changing rapidly thanks to advances in technology. Four technologies, including biometrics, artificial intelligence, voice assistants and virtual and augmented reality, are changing the game for frictionless payments.
Video
11/30/2018
Moving at the Speed of Commerce
The convergence of technologies such as voice assistants and smartphones, along with AI-powered data and privacy and security tools, is fueling faster, more integrated and more contextual shopping experiences. Executives from Synchrony and Amazon Pay
Video
10/22/2018
AI is Radically Changing the Retail Landscape
Artificial intelligence is already changing the way we shop and buy from making credit decisions faster to allowing us to use our voices to buy products. Synchrony’s chief technology officer Greg Simpson offers insight into how AI technologies
Video
09/19/2018
Building Connections with Gen Z
Building connections among Generation Z means thinking differently
Video
09/19/2018
Contextual Commerce: Shopping Anytime, Anywhere
Contextual commerce is making that our new reality.
Video
07/30/2018
The Right Data Can Help Target the Perfect Customer
New technologies are providing retailers with unprecedented amounts of customer data. The challenge, according to industry experts, is figuring out how to use it.
Video
05/15/2018
Seamless Payments Help Retailers Put Customer Experience First
In the future, frictionless payments will simplify and streamline checkouts. State of Pay met with retail leaders to hear how the payment process, as shoppers know it, is disappearing.
Video
08/06/2018
Driving Loyalty Through Personalized Shopping Experiences
Shoppers are more informed than ever before. Microsoft Global Retail Director Karen Garrette says data can help retailers create personalized experiences that build loyal relationships.
WhitePaper
03/15/2016
The Makings of a 'Good' Purchase
A closer look finds these retailers are more aligned than one would think, with quality and value being top of mind for shoppers.
Article
09/10/2018
Getting to Know You: Driving Loyalty
Loyalty programs used to be simple. The more customers purchased, the more a company rewarded them. But consumers today expect far more from companies to gain their loyalty over the long term.
Article
06/08/2018
The 4 Pillars of Loyalty in Customer Lifetime Value
Few metrics better illustrate a company’s wellbeing than Customer Lifetime Value. In previous eras, retailers could employ tried and true loyalty practices that would reliably juice CLV. Today, they are challenged with savvy customers who demand more fo
Article
03/19/2018
Introducing the Audio Wallet: Voice Commerce
The overwhelming success of voice-controlled smart speakers has accelerated the pending widespread adoption of voice commerce.
Article
05/31/2018
Surprise Retailer, Now You're a Tech Company
Retail has seen some dramatic shifts over the last decade. The dust is starting to settle, though, and a clearer picture is emerging of what tomorrow’s retail landscape may look like. And while there is no magic formula for success, retailers from acros
Article
03/28/2018
Tech is Altering the Retail Landscape at Lightning Speed
Here's some non-news: Retail is evolving. But the speed, extent and direction of retail’s transformation is so drastic that it requires a deeper look.
Article
02/04/2019
Mobile Wallet Superusers
Digital pioneers are going cash and cardless – and aren’t looking back
Article
01/07/2019
The State of Pay in 2019
Technology is accelerating the pace of change throughout retail. But in 2019, mobile and artificial intelligence look to be two dominant drivers that will foster enhanced experiences for both the customer and the retailer.
Article
05/03/2019
Here Today, Here Tomorrow: 4 Trends Shaping Retail
Blink and you might miss it. ...Or so flash-in-the-pan trends tend to go. While some may sound familiar, these tactics are shaping new — and lasting — precedents in retail, delivering speed and innovative experiences.
Article
05/24/2019
Loyalty is hot Hot HOT
The summer season is prime for retailers to tailor loyalty programs. Summertime. The air is warmer. The days are longer. Perfect for barbeques, enjoying the outdoors, and everyone’s favorite pastime: shopping?
Article
07/02/2019
The gift of easier giving
If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift...
Article
07/17/2019
What’s Old is New
State of Pay with Synchrony shows how cameras can do a lot more than keep an eye on merchandise.
Article
07/25/2019
Go Big By Looking Small
Location, location, location. The defining adage of the real estate industry has made its way to retail, though these days location is more about knowing...
Article
10/29/2019
How to Keep Your Friendships and Your Budget on Track
Significant differences in incomes or spending habits can complicate relationships. Imagine a group dinner...
Article
08/05/2022
How Synchrony Uses Tech To Create Great Customer Experiences
Consumers want—and expect—convenience. Whether in-person, in-app or online, a smooth purchasing experience equals a happy customer.
Article
04/01/2018
5 Advantages of Contextual Commerce
Technology has enabled consumers to purchase whenever and wherever they choose. Retailers who enable this will win the day
Article
07/09/2018
The Cutting Edge of Customer Experience is…Apps?
The transformative technology of the next ten years is the same technology that transformed the last ten years: Apps.
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