Media Relations:
Lisa Lanspery
(203) 585-6143
Lisa.Lanspery@syf.com
Press Release
10/10/2016
Synchrony Financial and hhgregg Extend Consumer Financing Program Agreement
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of heritage, today announced a multi-year renewal of its program to provide consumer financing for hhgregg, a leading specialty retailer of home applianc
Press Release
10/20/2016
CareCredit and ADA Business Resources Extend Multi-Year Exclusive Endorsement Agreement
CareCredit, a leading health, wellness and personal care credit card, will continue to be the recommended patient financing option for members of the American Dental Association under an exclusive, seven-year endorsement agreement.
Press Release
11/01/2016
CareCredit Introduces Pay My Provider Secure Online Payment Portal for Cardholders
CareCredit, a leading provider of promotional healthcare financing, has introduced Pay My Provider, a secure online payment portal that allows cardholders to pay their outstanding balances with their CareCredit card anytime, anywhere and on any device. P
Announcement
11/03/2016
Shop early and often is the new holiday strategy
If a Synchrony Financial survey correctly predicts how this year’s holiday gift-buying season will unfold, shoppers won’t be jamming stores in the traditional Christmas Eve rush for last-minute bargains.
Press Release
01/17/2017
CareCredit Celebrates 30 Years of Making Healthcare Possible
Thirty years ago, CareCredit was founded on a simple idea: Everyone deserves a smile.
Press Release
02/21/2017
CareCredit to Acquire Citi Health Card Portfolio
CareCredit, a leading provider of promotional financing for healthcare, has signed an agreement with Citibank, N.A. to acquire the Citi Health Card portfolio, further expanding its healthcare acceptance network in the United States.
Press Release
02/22/2017
CareCredit Partners with Urgent Care Provider NextCare
CareCredit, a leading provider of promotional financing for healthcare, and NextCare Holdings, Inc, one of the nation’s largest providers of urgent care and occupational medical services, have signed an agreement that offers an additional payment option
Press Release
03/19/2017
Synchrony Financial Looks Ahead to 2030 in Future of Retail Study
Synchrony Financial (NYSE:SYF), a premier consumer financial services company, today released findings from its inaugural Future of Retail: Insight and Influences Shaping Retail Innovation report, examining consumer perspectives and shopping trends expect
Press Release
04/26/2017
CareCredit Announces Agreement with Athletico Physical Therapy
CareCredit, a leading provider of promotional financing for healthcare, is pleased to announce a new multi-year agreement with Athletico Physical Therapy. This relationship provides patients of Athletico’s over 370 physical and occupational therapy
Press Release
07/17/2017
CareCredit Enters the Durable Medical Equipment Market with OxyGo Partnership
CareCredit will provide financing options for patients who need oxygen therapy care at nearly 20,000 providers across the country under a new, multi-year agreement with OxyGo, a leading provider for Oxygen therapy equipment and services.
Press Release
03/06/2018
CareCredit Introduces New Way to Pay for Day and Medical Spa Treatments
CareCredit announced today its expansion into the day and medical spa markets—helping Spa providers drive growth by providing an additional payment option for consumers. The CareCredit credit card is a health, beauty and wellness card.
Press Release
05/02/2018
Synchrony Teams Up With Amazon to Introduce New Alexa Skill for Amazon Store Card
Synchrony (NYSE: SYF) today announced that for the first time, customers can manage their Amazon.com Store Card and Amazon Prime Store Card through voice using the Store Card skill for Amazon Alexa. Cardholders can now use the Store Card skill to check
Press Release
07/10/2018
CareCredit Forms Healthcare Advisory Council
CareCredit, a leading provider of promotional financing for healthcare, named three experts to its newly created Healthcare Advisory Council, a group designed to support and shape the innovative healthcare solutions CareCredit is developing to address
Press Release
08/02/2018
CareCredit Offers More Finance Options to More Patients and Providers by Expanding into 25 New Markets
CareCredit, the health, wellness and personal care credit card dedicated to helping people get the care they want and need, is broadening its scope with providers, adding more than 25 new markets where the card is accepted.
Press Release
10/02/2018
CareCredit and Medical Group Management Association Partner to Address Rising Cost of Medical Care
CareCredit, a health, wellness and personal care credit card, today announced a new executive partnership with Medical Group Management Association (MGMA), a leading association for empowering practices, providers and patients to create meaningful change
Press Release
09/28/2015
Synchrony Financial Takes the Lead in Enabling Private Label Credit Card Benefits for Samsung Pay
Synchrony Financial (NYSE: SYF) is pleased to be one of the first issuers to offer private label credit cardholders the ability to add their cards to Samsung Pay, the mobile payment service which launched...
Press Release
10/13/2015
Synchrony Financial Extends PayPal and eBay Consumer Credit Card Programs
Synchrony Financial (NYSE: SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a long-term extension of its relationship with PayPal to provide a co-...
Press Release
10/14/2015
Synchrony Financial Receives Key Federal Reserve Approval
Synchrony Financial (NYSE:SYF) today announced that it has received approval from the Federal Reserve Board to become a standalone savings and loan holding company following the completion of General...
Press Release
10/19/2015
Synchrony Financial to File Registration Statement in Connection With GE Exchange Offer
Synchrony Financial (NYSE: SYF) today announced that it intends to file a Registration Statement on Form S-4 with the Securities and Exchange Commission in connection with the proposed exchange offer...
Press Release
10/21/2015
Synchrony Financial Launches CarCareONE Mobile App to Deliver Account Servicing, Store Locator Functionality, and Special Offers to Millions of Cardholders’ Smartphones
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, announces the CarCareONESM mobile application that allows CarCareONE’s millions of...
Press Release
10/23/2015
Zwivel and CareCredit Team up to Enhance Patient Experience
CareCredit, a leading provider of patient financing, and Zwivel, an online cosmetic consultation platform that enables cosmetic patients and doctors to interact prior to an in-office consultation,...
Press Release
10/23/2015
Synchrony Financial at Money20/20
Learn more about Synchrony Financial’s digital innovation at Money 20/20, October 25-28, 2015 in Las Vegas, NV. Visit us at Booth #2114 to see how we engage the digital customer and our CEO, Margaret Keane,...
Press Release
10/26/2015
CareCredit Launches Mobile App to Deliver Account Servicing and Provider Locator to Millions of Cardholders’ Smartphones
CareCredit from Synchrony Financial (NYSE: SYF), introduces the CareCredit mobile app, which allows millions of CareCredit cardholders to conveniently access account servicing and a provider location finder...
Press Release
11/17/2015
Synchrony Financial Announces Completion of Separation from GE
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announces its separation from General Electric Company, opening a new chapter in...
Press Release
11/20/2015
Holiday Retail Sales Driven by Confident Shoppers with More to Spend and More to Buy, Synchrony Financial Study Finds
As consumers deck their halls and hit the malls over the coming weeks, they are doing so with more optimism about their personal finances, according to an independent study1 by Synchrony Financial (...
Press Release
01/13/2016
CareCredit Expands Acceptance to Rite Aid Stores
CareCredit, a leading provider of healthcare financing, today announced its health, wellness and personal care credit card is now accepted for prescriptions and general merchandise purchases in all of...
Press Release
03/23/2016
Cost Barrier May Cause Individuals to Delay Health or Dental Care
According to a recent survey conducted by Google on behalf of CareCredit, a leading healthcare financing company, a majority (52.6 percent) of respondents said they have delayed elective healthcare or dental...
Press Release
03/31/2016
Walmart’s Family of Cards Makes it as Easy as 3-2-1
Beginning tomorrow, Walmart Credit Card and Walmart MoneyCard holders will have a new tool to help them keep more money in their pocket. It’s as easy as 3-2-1. The new, simplified rewards value proposition – 3-2-1 Save – brings...
Press Release
04/04/2016
CareCredit Announces Patient Financing Agreement with DePuy Synthes Mitek Sports Medicine
CareCredit, a leading provider of patient financing, today announced a new program in collaboration with orthopedics sports medicine leader DePuy Synthes Mitek Sports Medicine (DePuy Mitek). Under the...
Press Release
05/09/2016
CareCredit and Visionworks Expand Exclusive Patient Financing Agreement
CareCredit, a leading provider of promotional healthcare financing, and Visionworks, a premier provider of eye care services, today announced the expansion of their existing exclusive agreement with...
Press Release
05/31/2016
For the Tenth Consecutive Year, CareCredit Supports ADA Foundation Give Kids a Smile® Fund with $100,000 Grant
For the tenth consecutive year, CareCredit® has donated $100,000 to the ADA Foundation (ADAF) Give Kids A Smile (GKAS) Fund. The $100,000 grant is designated to support GKAS programs and events with the goal of providing...
Press Release
06/29/2016
Synchrony Financial Invests in flexReceipts, Inc.
Synchrony Financial (NYSE:SYF) today announced a strategic investment in flexReceipts, Inc., a provider of enriched digital receipts, data analytics and customer engagement solutions. The investment was made...
Press Release
07/11/2016
CareCredit and Nautilus, Inc. Agreement to Provide Promotional Financing for Bowflex Products
The agreement with Nautilus, Inc. is part of CareCredit’s continued expansion into additional healthcare and wellness markets to increase the card’s versatility.
Press Release
07/14/2016
CareCredit and Vision Group Holdings Expand Patient Financing Agreement
CareCredit, a leading provider of promotional healthcare financing, today announced the expansion of an existing relationship to a multi-year agreement with Vision Group Holdings, which oversees and manages two of the leading LASIK surgery providers: The
Press Release
07/18/2016
American Society of Plastic Surgeons Extends Exclusive Endorsement of CareCredit for Patient Financing
The American Society of Plastic Surgeons (ASPS), the largest plastic surgery specialty association in the United States, has renewed its exclusive endorsement of CareCredit, a leading provider
Press Release
07/19/2016
Synchrony Financial and Cathay Pacific Airways to Introduce Credit Card Program for U.S. Travelers
STAMFORD, Conn. & SAN FRANCISCO--(BUSINESS WIRE)--Synchrony Financial (NYSE:SYF), a premier consumer financial services company with more than 80 years of retail heritage, today announced an agreement with Cathay Pacific Airways to introduce a new co-bran
Press Release
07/28/2016
Back-to-School Shoppers in Stores and Spending More
STAMFORD, Conn.--(BUSINESS WIRE)--As back-to-school shoppers hit the stores, a growing number of parents (59%) and college students (40%) indicate they are extremely confident or very confident in their own financial situation
Press Release
02/28/2019
Patient Financial Care Leader and Healthcare Credit Card Giant Team to Provide Patients More Options to Pay for Healthcare Expenses
Simplee today announced it is partnering with CareCredit, a health, wellness and personal care credit card, to offer an expanded payment option through its patient-centered financial care platform. The strategic credit card partnership will offer patients
Press Release
03/06/2019
Synchrony Acquires Pets Best to Expand CareCredit Platform in Rapidly Growing Pet Market
Synchrony (NYSE:SYF), a premier consumer financial services company, has acquired Pets Best, a pet health insurance industry pioneer. Pets Best will operate under Synchrony’s CareCredit platform which offers health, wellness and personal care credit
Press Release
04/02/2019
CareCredit Credit Card Receives HFMA Peer Review Designation
The Healthcare Financial Management Association (HFMA) recently reviewed the CareCredit credit card, a leading health, wellness, and personal care credit card, using the Peer Review process. After undergoing the rigorous review, the CareCredit credit card
Press Release
07/19/2019
Synchrony Financial Reports Second Quarter Net Earnings of $853 Million or $1.24 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced second quarter 2019 net earnings...
Press Release
11/01/2018
Synchrony Issues Statement in Response to Lawsuit by Walmart Inc.
Synchrony (NYSE:SYF) (the “Company”), a premier consumer financial services company, today issued the following statement in response to the lawsuit recently filed by Walmart Inc. in United States District Court for the Western District of Arkansas
Press Release
12/10/2018
Synchrony Bank and Sony Pictures Entertainment Spin Web of Excitement; Immersive AR Experience Inspired by ‘Spider-Man™: Into the Spider-Verse’
In the Synchrony x Spider-Man™: Into the Spider-Verse Instant Win Game, visitors can immerse themselves in a spiderweb installation and transform into members of the Spider-Verse by taking on the web-spinning abilities of Spider-Man through a mobile
Press Release
01/16/2019
Synchrony and Fanatics Team Up for the Ultimate Fan Card
Synchrony (NYSE:SYF), a premier consumer financial services company, and Fanatics, the global leader in licensed sports merchandise, today announced a new strategic credit card partnership to provide fans with a new customized payment method for licensed
Press Release
06/19/2014
Synchrony Bank, Formerly GE Capital Retail Bank, Resolves Outstanding Inquiries
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Bank (formerly GE Capital Retail Bank) today announced it has reached agreements with the Consumer Financial Protection Bureau (CFPB) and the Department of Justice (DOJ)...
Press Release
07/09/2014
Synchrony Financial Invests in Mobile Payment Startup LoopPay, Inc.
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial today announced the completion of a strategic investment in LoopPay, Inc., an innovative mobile payments platform company. LoopPay is expected to provide...
Press Release
10/22/2014
Synchrony Financial Forecasts Moderate 2014 Holiday Retail Sales Growth of 3.5 Percent
Holiday sales this year are expected to grow 3.5 percent, according to Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage. This estimate is...
Press Release
03/01/2015
Synchrony Financial Enables Private Label Credit Card Benefits Through the Samsung Pay Secure Mobile Wallet
Synchrony Financial (NYSE:SYF) today announced that the benefits and features available on Synchrony Bank-issued private label credit cards will be easily accessed by cardholders through the Samsung...
Press Release
03/16/2015
CareCredit Launches Proprietary Digital Card Technology for Cardholders and Providers
As part of its ongoing commitment to offer leading digital solutions to customers and providers, CareCredit from Synchrony Financial (NYSE:SYF), introduces its innovative digital card, enabling mobile...
Press Release
03/27/2015
Synchrony Financial Extends mApply Mobile Credit Applications for Payment Solutions Customers and Merchants
Synchrony Financial (NYSE: SYF), a premier consumer financial services company with more than 80 years of retail heritage, today announced its mApply mobile credit application product offered through...
Press Release
03/31/2015
Synchrony Financial Partners with My Home Renovator to Offer Financing Options for Home Improvement Products and Services
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a new, multi-year agreement to offer a private label credit card program...
Press Release
04/15/2015
Synchrony Financial and Pep Boys Extend Consumer Financing Program
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its agreement with The Pep Boys – Manny, Moe...
Press Release
04/27/2015
Synchrony Financial Announces Winners of Engage with Car Pros Contest
Synchrony Financial, a premier consumer financial services company with 80 years of retail heritage, today announced the winners of its Engage with Car Pros Contest, conducted by its CarCareONESM...
Press Release
04/29/2015
Synchrony Financial Ranks No. 48 on 2015 InformationWeek Elite 100
Synchrony Financial (NYSE: SYF) the largest provider of private label credit cards in the U.S. based on purchase volume and receivables, today announced that it ranked number 48 on this year’s ...
Press Release
05/05/2015
CareCredit Hosts Inaugural Veterinary Summit
Nearly 70 leading veterinary practice educators attended the first-ever CareCredit Veterinary Summit at the Venetian Hotel in Las Vegas. The purpose of the Summit was to bring together the profession’s...
Press Release
05/20/2015
Synchrony Financial Announces Winners of “Buy It. Snap It. Win It.” Contest
Synchrony Financial, a premier consumer financial services company with 80 years of retail heritage, today announced the winners of its “Buy It. Snap It. Win It.” contest, which gave cardholders of our...
Press Release
06/01/2015
Synchrony Financial Named by CIO Magazine as 2015 CIO 100 Award Winner
IDG's CIO magazine today announces Synchrony Financial (NYSE: SYF), a premier consumer financial services company with more than 80 years of retail heritage, as a recipient of the 2015 CIO 100. The 28
Press Release
06/08/2015
Synchrony Financial Integrates Private Label Credit Cards and Patented Dual Cards with Apple Pay
Synchrony Financial (NYSE:SYF) is pleased to be among the first issuers to offer private label credit cardholders the ability to add their cards to Apple Pay, preserving the value and benefits those...
Press Release
07/21/2015
Synchrony Financial Grows Presence in Charlotte with New Offices
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, formally dedicated today its relocation into a Class A office building to serve as its...
Press Release
07/27/2015
Consumers Consider Procedure and Costs Equally in Making Elective Healthcare Decisions
When making elective healthcare decisions, consumers conduct extensive and simultaneous research into both the procedure and how they are going to pay for it, according to a study* conducted on behalf of...
Press Release
08/13/2015
Synchrony Financial Enables Private Label Credit Card Benefits Through Samsung Pay
Synchrony Financial (NYSE:SYF), the largest provider of private label credit cards in the U.S.1, announced that the benefits and features available on Synchrony Bank-issued private label credit cards...
Press Release
09/15/2015
Synchrony Financial Board of Directors Adds New Board Observers
Synchrony Financial (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced the addition of four new, non-voting observers to its Board of Directors....
Press Release
09/16/2015
Four Key Customer Experiences Drive Long-term Loyalty for Retailers Synchrony Financial Study Finds
When it comes to shopping behavior, price is always a key motivator.
Announcement
09/29/2020
Synchrony Expands Arsenal of Digital Payment Technology Solutions for Partners; Provides Touchless Shopping Options for Customers
STAMFORD, Conn. – September 29, 2020 – Synchrony, a premier consumer financial services company, is rapidly deploying digital technology solutions to help ensure a safe
Press Release
10/05/2020
Introducing the Venmo Credit Card
SAN JOSE, Calif., October 5, 2020 - Venmo today introduced its first-ever Venmo Credit Card, issued by Synchrony (NYSE: SYF) and powered by the Visa network
Press Release
10/20/2020
Synchrony Reports Third Quarter Net Earnings of $313 Million or $0.52 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced third quarter 2020 earnings results amid the continuing Coronavirus (COVID-19) pandemic.
Press Release
10/22/2020
CareCredit Announces Extended Strategic Partnership with National Veterinary Associates
CareCredit, will continue to serve as NVA’s preferred customer financing partner, providing payment options for pet parents throughout NVA’s growing network of more than 700 hospitals.
Press Release
11/10/2020
AxiaMed Teams with CareCredit to Provide Integrated Payment Solutions for Convenient, Streamlined Patient Experience
SANTA BARBARA, Calif. – November 10, 2020 — AxiaMed, an industry leader in payment technology, today announced a new collaboration with CareCredit, a healthcare credit card, to provide a secure
Press Release
12/15/2020
RevSpring and CareCredit Collaborate to Provide Patient Financing Option
Livonia, Mich. (December 15, 2020)—RevSpring, the leading provider of patient engagement and payment solutions, and CareCredit, a Synchrony Solution and leading provider of promotional financing to healthcare consumers
Press Release
01/13/2021
Walgreens Expands Financial Services Business Strategy, in Partnership with Synchrony and Mastercard
Walgreens is expanding its financial services offering in partnership with Synchrony and Mastercard...
Press Release
01/27/2021
NEW SAM’S CLUB MASTERCARD REWARDS PROGRAM BY SYNCHRONY UNLOCKS ADDITIONAL VALUE ON SAM’S CLUB PURCHASES
BENTONVILLE, Ark, PURCHASE, NY., and STAMFORD, Conn., Jan. 27, 2021 – Sam’s Club, (NYSE: WMT), a leading membership warehouse club, Synchrony, (NYSE: SYF), a premier consumer financial services company, and Mastercard, (NYSE: MA)
Press Release
01/29/2021
Synchrony Reports Fourth Quarter Net Earnings Of $738 Million Or $1.24 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced fourth quarter 2020 earnings results amid the continuing Coronavirus (COVID-19) pandemic
Press Release
02/09/2021
Synchrony Renews Long-standing Partnership With 4 Wheel Parts
STAMFORD, Conn., February 9, 2021 – Synchrony (NYSE: SYF), a premier consumer financial services company, today announced a multi-year renewal with 4 Wheel Parts (4WP)
Press Release
03/24/2021
CareCredit, CWH Advisors Patient Pay Survey Finds Majority of Patients Would Consider Financing Options to Pay Healthcare Costs
COSTA MESA, Calif., March 24, 2021 – Sixty-three percent of all patients and 85% of younger patients (aged 18-34) would consider point-of-service (POS) financing for their healthcare bills
Press Release
03/30/2021
CareCredit Joins Epic App Orchard to Offer Patient Financing Solution
COSTA MESA, Calif., March 30, 2021 – CareCredit, a Synchrony (NYSE:SYF) solution and a leading provider of promotional financing for healthcare consumers
Press Release
04/19/2021
Synchrony Car CareTM Achieves Significant Milestones In its Fourth Year in the Market
Automotive network exceeds one million merchant acceptance locations across the United States.
Press Release
04/27/2021
Synchrony Reports First Quarter Net Earnings of $1.0 Billion or $1.73 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2021 earnings results amid the continuing Coronavirus (COVID-19) pandemic
Press Release
06/01/2021
Synchrony Announces Organizational Changes to Accelerate Strategy and Growth
Synchrony’s organizational changes further align company’s resources with its partners and evolving consumer expectations.
Press Release
06/07/2021
Synchrony Extends Long-Standing Financing Collaboration with Phillips 66
Agreement includes upgrading Phillips 66, Conoco, 76, and more to include Synchrony Car Care for cardholders.
Press Release
07/22/2021
Synchrony Announces Expansion in Equine Market With New CareCredit Financial Solutions and Digital Capabilities
Synchrony’s CareCredit credit card provides equine veterinarians a comprehensive point-of-care payment option.
Press Release
09/20/2021
The American Veterinary Medical Association Unveils New Tools and...
(SCHAUMBURG, ILLINOIS) September 20, 2021 —“Language of Veterinary Care,” a set of comprehensive new...
Press Release
10/14/2021
Synchrony/Clover integration creates opportunity to scale products faster
STAMFORD, Conn. and BROOKFIELD, Wis., October 14, 2021 – Synchrony (NYSE: SYF), a leading consumer financing company...
Press Release
10/26/2021
Prime Healthcare Partners with Synchrony to Provide More Healthcare Financing...
COSTA MESA, Calif. and ONTARIO, Calif. – October 26, 2021 – Prime Healthcare , an award-winning...
Press Release
12/15/2021
Synchrony Invests in Skipify to Transform Digital Commerce
Synchrony’s strategic investment in Skipify enables merchants to offer an instant, one-tap checkout solution.
Press Release
01/11/2022
Synchrony Study Reveals Pet Owners Spend As Much As $55,000 During A Pet’s Lifetime
STAMFORD, CT – January 11, 2022 – According to a new Synchrony (NYSE: SYF) study entitled “Lifetime of Care,” seven...
Press Release
01/17/2022
Synchrony Partners With Pawlicy Advisor To Offer First-of-its-kind Pet Healthcare Financing Option
STAMFORD, CT – January 17, 2022 – Synchrony (NYSE:SYF), a premier consumer financial services company, and Pawlicy...
Press Release
02/09/2022
Mercyhealth Partners with Synchrony to Provide Patients More Accessible Financing Options
STAMFORD, CT and ROCKFORD, IL – February 9, 2022 – Synchrony (NYSE:SYF), a leading provider of consumer payments...
Press Release
03/08/2022
Synchrony Car CareTM Lets Customers “Charge” Electronic Vehicle (EV) Refills
STAMFORD, Conn. March 8, 2022 – Committed to address rising environmental concerns and government legislation, Synchrony (NYSE: SYF)...
Press Release
08/03/2016
Synchrony Financial Reveals Five Retail Trends That Keep Consumers Happy and Retailers Growing
Study Shows New Trends and Consumer Preferences that Impact Retail Sales
Press Release
08/15/2016
CareCredit Introduces User-Friendly Digital Financing Experience
CareCredit, a leading provider of promotional healthcare financing, today announced CareCredit Direct, a private and secure digital experience that allows patients to apply for financing without leaving the provider’s office.
Press Release
08/22/2016
CareCredit Announces Multi-Year Agreement Renewals with Four Large Dental Clients
CareCredit, a leading provider of promotional healthcare financing, today announced multi-year, first-look agreement renewals with four prominent dental organizations. These four agreements strengthen CareCredit’s acceptance in more than 400 locations thr
Press Release
05/11/2022
New Marshall Plan for Moms Study: The Business Case for Child Care
Synchrony joins National Business Coalition for Child Care which aims to expand child care supports for workers
Press Release
06/29/2022
Most Retailers Fail to Capitalize on Sharp Increase in Consumer Demand for Digital Gift Cards, Finds New Research from Incisiv, Sponsored by GiftNow
Digital gift card sales have increased more than 25%, yet fewer than 10% of retailers have the technology to deliver the requisite gifting experiences, transparency, and flexibility
Press Release
07/14/2022
“PAY WITH SYNCHRONY” App Launches as First Combined Private Label and BNPL Financing Solution Available for Small Business via Clover
Synchrony and Fiserv collaboration gives small businesses ability to expand customer base with more financing options
Press Release
10/11/2022
Synchrony Promotes New Executive Leaders
Company Announces Succession of Three Executives in Audit, Credit, and Diversified & Value and Lifestyle Platform
Press Release
11/16/2022
Belk and Synchrony Expand Financing Options for Customers
Expanded Partnership Adds Buy Now, Pay Later Installment Loans To Belk Financing Options In Store
Press Release
01/25/2023
Synchrony and Rooms To Go Renew Consumer Financing Partnership To Create Omnichannel, Personalized Shopping Experience
Synchrony and Rooms To Go today announced the renewal of their strategic financing partnership.
Press Release
03/06/2023
The American Association of Dental Office Management (AADOM) Recognizes Synchrony’s CareCredit as the Organization’s Exclusively Recommended Patient Financing Solution
Continuation of Decades-Long Partnership Connects AADOM Members with CareCredit’s Payment Solutions, Streamlining Financial Processes for Dental Practices and Patients
Press Release
03/07/2023
Synchrony’s CareCredit Renewed as Exclusive Patient Financing Solution for Academy of General Dentistry’s Benefits Program
Extension of 20-year agreement will offer members and patients special dental financing options, modern digital payment features and financial education resources.
Press Release
04/06/2023
Study Finds Healthcare Providers Looking to Outsource Revenue Cycle Management Processes
CWH Advisors PatientPay™ research reveals staffing shortages and shrinking margins have providers considering third-party financial partners, prioritizing patient payment experience
Press Release
04/13/2023
American Dental Association Member Advantage Extends Partnership with Synchrony’s CareCredit, Endorsing it for Patient Financing
Partnership distinguishes CareCredit as ADA Member Advantage’s only endorsed patient financing solution and includes comprehensive payment options and digital features for members and patients
Press Release
04/27/2023
Synchrony Joins Operation HOPE’s National ‘Financial Literacy for All’ Initiative
Partnership reinforces Synchrony’s commitment to Education as an Equalizer.
Press Release
04/27/2023
HFMA Renews Peer Review Designation for Synchrony
Chicago – April 27, 2023– The Healthcare Financial Management Association (HFMA) today announced that, following rigorous review
Press Release
05/04/2023
Synchrony Partners With CoFi To Bring CareCredit Payment Solution To Consolidated Payment Platform For Vision Providers
Synchrony today announced a partnership with CoFi, a unique technology provider in the vision industry and leading multi-party patient payment platform.
Press Release
06/07/2023
Synchrony Expands Financing Programs Across Wellness Industry
Synchrony today announced expanded availability of its CareCredit credit card across wellness care and services.
Press Release
07/17/2023
At Home and Synchrony Expand Financing Options and Mobile Capabilities for Customers
Expanded Partnership Offers Qualifying Customers Synchrony Pay Later Loan Product and Mobile Wallet Provisioning
Press Release
07/25/2023
Synchrony’s CareCredit Selected by National Veterinary Associates as Primary Client Financing Solution
CareCredit Will Enable Pet Parents to Finance Veterinary Services at All NVA’s U.S. Veterinary Hospitals.
Press Release
08/29/2023
Specialty1 Partners Endorses Synchrony's CareCredit Credit Card as the Premier Patient Financing Solution for Dental Surgery Procedures
Partnership offers customized financing options to the dental organization’s practices and patients for specialty dental care.
Press Release
09/13/2023
Synchrony’s CareCredit Now Offered at More Than 95% of Veterinary University Hospitals Nationwide
Virginia Tech, University of Missouri and Oregon State University Latest to Select CareCredit as Financing Solution of Choice for Pet Care
Press Release
08/29/2018
CareCredit Eases Healthcare Payments with Enhanced Mobile App
CareCredit, the health, wellness and personal care credit card dedicated to helping people get the care they want and need, today announced enhanced features to its mobile app. This upgrade reinforces CareCredit’s commitment to provide its more than 10.
Press Release
11/28/2018
Majority of Americans Want to Buy Online and Pick-up In-store to Reduce Holiday Shopping Stress This Year
NEW YORK--(BUSINESS WIRE)--GPShopper, the leading mobile commerce and engagement platform for retailers that want to create custom app experiences for customers, released new research into consumers’ holiday shopping preferences and found that Americans
Press Release
03/04/2019
New Synchrony Study: AI Emerging as Imperative for Nation’s Retailers
MARCH 4, 2019 - STAMFORD, Conn. – To better understand the transformative effect of artificial intelligence (AI) in the retail industry, Synchrony today released a study, done in partnership with Oxford Economics.
Press Release
09/04/2019
Club Champion Extends Existing Financing Program
Willowbrook, IL -- Club Champion is making it easier than ever to lower your scores: the nation’s #1 custom club fitter now offers...
Press Release
09/23/2019
CareCredit credit card network expands to include 8,500+ Walgreens® and Duane Reade® stores in the U.S., Puerto Rico and Virgin Islands
Costa Mesa, CA – September, 23, 2019 – CareCredit today announced a strategic
Press Release
10/18/2019
Synchrony Financial Reports Third Quarter Net Earnings of $1.1 Billion or $1.60 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced third quarter 2019 net earnings of $1.1 billion, or $1.60 per diluted share; this includes...
Press Release
11/05/2019
Norwegian Air Launches its First-Ever Co-Branded Credit Card in the U.S.
NEW YORK, NY and STAMFORD, CONN. (NOVEMBER 5, 2019)– Norwegian Air’s award-winning loyalty program, Norwegian Reward, has launched its first-ever co-branded credit card in the U.S. through a strategic partnership with Synchrony, a premier consumer..
Press Release
11/06/2019
The American Academy of Orthopaedic Surgeons (AAOS) Partners with CareCredit to Help Improve the Financial Experience for Orthopaedic Surgeons and Patients
COSTA MESA, Calif. – November 6, 2019 – The American Academy of Orthopaedic Surgeons (AAOS), the preeminent provider of education and practice management services for orthopaedic surgeons and allied health professionals has entered a new partnership
Press Release
01/24/2020
Synchrony Financial Reports Fourth Quarter Net Earnings of $731 Million or $1.15 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced fourth quarter 2019 net earnings of $731 million, or $1.15 per diluted share; this includes a $38 million pre-tax, $28 million after-tax, or $0.05 per diluted share benefit from...
Press Release
06/24/2020
CARECREDIT, PETDESK PARTNERSHIP EMPOWERS GREATER ACCESS TO PET CARE
First mobile health technology that allows veterinarians to meet pet parent needs for virtual care and flexible financing
Press Release
07/21/2020
Synchrony Reports Second Quarter Net Earnings of $48 Million or $0.06 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced second quarter 2020 earnings results amid the continuing Coronavirus (COVID-19) pandemic.
Press Release
07/28/2020
Harbor Freight Tools Launches New Credit Card with Synchrony
July 28, 2020; Calabasas, CA/Stamford, Conn.– Harbor Freight Tools, the nation’s leading provider of quality tools at
Press Release
01/21/2016
Synchrony Financial and P.C. Richard & Son Extend Consumer Financing Program
Synchrony Financial, (NYSE:SYF), a premier consumer financial services company with 80 years of retail heritage, today announced a multi-year extension of its longtime relationship with P.C....
Press Release
04/21/2020
Synchrony Financial Reports First Quarter Net Earnings of $286 Million or $0.45 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2020 earnings results amid the global Coronavirus (COVID-19) pandemic.
Press Release
10/20/2014
Cautious but Climbing: Synchrony Financial’s Third Annual Major Purchase Consumer Study Shows Confidence on the Rise
Consumer confidence and willingness to make a major purchase is on the rise, according to Synchrony Financial’s 2014 Major Purchase Consumer Study*. Of all shoppers surveyed, four out of 10 indicate a...
Press Release
10/19/2016
CareCredit Expands into Primary Care and Other Medical Services as Acceptance Network Grows to 200,000 Provider and Health-Focused Retailer Locations
CareCredit, a leading provider of promotional healthcare financing, is expanding its acceptance network into new locations and healthcare sectors, adding greater flexibility for more than 10 million U.S. consumers who use the health, wellness and personal
Press Release
10/10/2023
Veterinary Growth Partners Selects Synchrony’s CareCredit as Financing Solution for Members
Synchrony has announced that its CareCredit health and wellness credit card will now be a financing option for members of Veterinary Growth Partners (VGP).
Press Release
11/16/2021
Unpacking Holiday Gifting: Coresight Research Study Reveals Digital Gift Shopping...
STAMFORD, Conn. – November 16, 2021 – A new Coresight Research study on American shopping trends...
Press Release
11/14/2022
Insured American’s Lifetime Healthcare Expenses May Top $700K, According to New Synchrony Research
Synchrony “Lifetime of Healthcare Costs” Study Indicates Insured Respondents Underestimated Annual Cost of Care by 145%
Press Release
02/02/2023
Synchrony Commits $100 Million to Grow Minority-Owned Businesses
The company invests in Ariel Alternatives’ Project Black fund to scale minority businesses.
Announcement
08/12/2020
Progressive enters the rapidly growing voluntary benefit market by expanding pet health insurance plan offering
MAYFIELD VILLAGE, Ohio, and Boise, Idaho – August 12, 2020 – Progressive is entering the voluntary benefits market through a relationship with Pets Best
Announcement
01/26/2021
SYNCHRONY TO ACQUIRE ALLEGRO CREDIT TO DRIVE GROWTH IN HEALTH AND WELLNESS FINANCING
STAMFORD, Conn. – January 26, 2021 -- Synchrony (NYSE: SYF) today announced it has reached a definitive agreement to acquire Allegro Credit
Press Release
10/19/2018
Synchrony Financial Reports Third Quarter Net Earnings of $671 Million or $0.91 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2018 net earnings of $671 million, or $0.91 per diluted share.
Press Release
10/20/2017
Synchrony Financial Reports Third Quarter Net Earnings of $555 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced third quarter 2017 net earnings of $555 million, or $0.70 per diluted share.
Press Release
04/20/2018
Synchrony Financial Reports First Quarter Net Earnings of $640 Million or $0.83 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2018 net earnings of $640 million, or $0.83 per diluted share.
Press Release
01/19/2018
Synchrony Financial Reports Fourth Quarter Net Earnings of $385 Million or $0.49 Per Diluted Share Including Impact from Tax Cuts and Jobs Act; $545 Million or $0.70 Excluding Impact
Synchrony Financial (NYSE: SYF) today announced fourth quarter 2017 net earnings of $385 million, or $0.49 per diluted share including the impact from the Tax Cuts and Jobs Act (“Tax Act”) of 2017, and $545 million, or $0.70 per diluted share
Press Release
07/21/2017
Synchrony Financial Reports Second Quarter Net Earnings of $496 Million or $0.61 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced second quarter 2017 net earnings of $496 million, or $0.61 per diluted share.
Press Release
10/16/2015
Synchrony Financial Reports Third Quarter Net Earnings of $574 Million or $0.69 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2015 net earnings of $574 million, or $0.69 per diluted share. Highlights for the quarter included:
Press Release
01/23/2015
Synchrony Financial Reports Fourth Quarter Net Earnings of $531 Million or $0.64 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2014 net earnings of $531 million, or $0.64 per diluted share. Net earnings for the full year 2014 totaled $2.1 billion, or $2.78 per diluted...
Press Release
04/17/2015
Synchrony Financial Reports First Quarter Net Earnings of $552 Million or $0.66 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2015 net earnings of $552 million, or $0.66 per diluted share. Highlights for the quarter included
Press Release
04/22/2016
Synchrony Financial Reports First Quarter Net Earnings of $582 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced first quarter 2016 net earnings of $582 million, or $0.70 per diluted share. Highlights for the quarter included:
Press Release
10/21/2016
Synchrony Financial Reports Third Quarter Net Earnings of $604 Million or $0.73 Per Diluted Share
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial (NYSE:SYF) today announced third quarter 2016 net earnings of $604 million, or $0.73 per diluted share. Highlights for the quarter included
Press Release
10/17/2014
Synchrony Financial Reports Third Quarter Net Earnings of $548 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced third quarter 2014 net earnings of $548 million, or $0.70 per diluted share.
Press Release
07/17/2015
Synchrony Financial Reports Second Quarter Net Earnings of $541 Million or $0.65 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced second quarter 2015 net earnings of $541 million, or $0.65 per diluted share. Highlights for the quarter included
Press Release
05/02/2016
CareCredit and VCA Animal Hospitals, Inc. Extend Promotional Healthcare Financing Agreement
CareCredit, a leading provider of promotional healthcare financing for veterinary services, today announced a multi-year extension of its agreement with VCA Animal Hospitals, Inc., a leading network...
Press Release
07/27/2018
Synchrony Financial Reports Second Quarter Net Earnings of $696 Million or $0.92 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced second quarter 2018 net earnings of $696 million, or $0.92 per diluted share.
Press Release
01/23/2019
Synchrony Reports Fourth Quarter Net Earnings of $783 Million or $1.09 Per Diluted Share
January 23, 2019 - STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced fourth quarter 2018 net earnings
Press Release
01/20/2017
Synchrony Financial Reports Fourth Quarter Net Earnings of $576 Million or $0.70 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2016 net earnings of $576 million, or $0.70 per diluted share.
Press Release
07/22/2016
Synchrony Financial Reports Second Quarter Net Earnings of $489 Million or $0.58 Per Diluted Share
STAMFORD, Conn.--(BUSINESS WIRE)--Synchrony Financial (NYSE:SYF) today announced second quarter 2016 net earnings of $489 million, or $0.58 per diluted share.
Press Release
04/28/2017
Synchrony Financial Reports First Quarter Net Earnings of $499 Million or $0.61 Per Diluted Share
Synchrony Financial (NYSE: SYF) today announced first quarter 2017 net earnings of $499 million, or $0.61 per diluted share.
Press Release
01/22/2016
Synchrony Financial Reports Fourth Quarter Net Earnings of $547 Million or $0.65 Per Diluted Share
Synchrony Financial (NYSE:SYF) today announced fourth quarter 2015 net earnings of $547 million, or $0.65 per diluted share. Net earnings for the full year 2015 totaled $2.2 billion, or $2.65 per diluted...
Press Release
04/18/2019
Synchrony Financial Reports First Quarter Net Earnings of $1.1 Billion or $1.56 Per Diluted Share
STAMFORD, Conn. – Synchrony Financial (NYSE: SYF) today announced first quarter 2019 net earnings of $1.1 billion, or $1.56 per diluted share; this includes a $522 million pre-tax, $395 million after-tax, or $0.56 per diluted share benefit from reserves
Press Release
11/01/2023
Synchrony and GreatWater 360 Auto Care Partner on New Financing Program
Synchrony today announced a new partnership with GreatWater 360 Auto Care.
Press Release
11/14/2023
Synchrony Partners with Big Brand Tire & Service to Offer Shoppers More Accessible Financing Options
As a Member of Synchrony's Car Care Network, the Leading Tire and Auto Repair Provider Offers Finance Options that Make Payments More Affordable.
Press Release
11/27/2023
Synchrony Study Reveals More Shoppers Value In-Store Retail Experiences, Financing Options for Large Purchases
Company’s Ninth Major Purchase Journey Study Shows In-Store Shopping Experiences Still Essential Post-COVID, Bucking Online Shopping Trend
Press Release
01/10/2024
Synchrony and The Good Feet Store Extend Financing Partnership
Synchrony’s CareCredit Ensures The Good Feet Store Has the Support It Needs to Drive Sales and Provide Financing Options to Customers
Press Release
01/30/2024
PatientNow and Synchrony Enhance Partnership to Transform Payments and Digital Account Management Solutions For The Cosmetic Industry
Synchrony’s CareCredit Now Available to Aesthetic and Cosmetic Businesses Through PatientNow Cloud-Based Practice Management Solution
Press Release
02/14/2024
Synchrony and Rheem Manufacturing Extend Consumer Financing Program Agreement
Multi-Year Partnership Renewal Offers Customers Prequalification Technology, Simplifying the Application Process
Press Release
03/15/2017
Complete Auto Care and Fuel-Ups Available with New Synchrony Car Care™ Card
As the number of drivers and average age of vehicles1 on the road continues to rise, so can auto-related maintenance and fuel costs. The new Synchrony Car Care credit card launched by Synchrony Financial (NYSE:SYF), a premier consumer financial services
Press Release
01/09/2024
Synchrony Expands into Pet Resorts with CareCredit Offering at Destination Pet
As part of an effort to expand deeper into the pet market, Synchrony today announced a multi-year agreement with Destination Pet, a premier provider of veterinary care and pet services.
Press Release
04/18/2024
Synchrony Expands Dental Payment Offerings with Adit Practice Management Software Partnership
Partnership Extends CareCredit Access to Dental Practices Nationwide and Includes Integration with “Adit Pay” for Patients and Enables Streamlined Payment Options to Adit Users
Press Release
05/02/2024
Synchrony Extends Partnership with Affordable Care Offering CareCredit to Patients
Synchrony today announced a multi-year renewal with Affordable Care, LLC., one of America’s leading consumer retail healthcare companies supporting dental practices exclusively focused on tooth replacement solutions.
Press Release
05/14/2024
New Synchrony Study Reveals Consumers May Not Recognize Hearing Loss Symptoms and Potential for Treatment
Most Consumers Say Their Hearing is a Priority, But Less Than 10% Visited an Audiologist in the Past Year, Citing Cost as One of the Top Barriers
Press Release
06/04/2024
Synchrony Partners with Installation Made Easy to Help Homeowners Finance Home Improvements
Partnership Allows Customers to Pay for Kitchen, Bath and Flooring Installations Over Time
Press Release
07/18/2024
Synchrony's CareCredit Selected as Preferred Financing Solution for The Veterinary Cooperative
New Partnership Will Support Independent Vet Practices with Flexible Financing Options and Administrative Resources
Press Release
09/06/2024
Synchrony’s CareCredit Announces Significant Donation Match Campaign with the Arizona Humane Society
Synchrony to Match Donations up to $50,000 to Support Care of Pets at Lazin Animal Foundation Trauma Hospital
Press Release
09/18/2024
Synchrony's CareCredit Network Expands to First-Ever Major Grocery Store Chain Collaboration With Albertsons Companies
CareCredit health and wellness credit card to be accepted at Albertsons Cos. stores for health and wellness products
Press Release
10/01/2024
Synchrony Continues Commitment to Supporting Independent Veterinary Practices Through Partnership with PSIvet
CareCredit Named Preferred Financing Solution for PSIvet Members, Extending Access to Convenient Financing Options
Press Release
10/09/2024
Synchrony Introduces First-of-its-Kind Technology Connecting Pet Insurance and CareCredit, Simplifying Pet Care Payment Process
Industry innovation means CareCredit and Pets Best Insurance work seamlessly together to provide pet parents with easy and flexible financial solution
Press Release
10/29/2024
New Synchrony Research Finds Pet Parents Are Equally as Concerned About the Cost of Specialty Veterinary Care as their Pet’s Potential Outcome
Veterinary Specialty Care: A Synchrony Lifetime of Care Study Reveals 80% of Pet Parents Are Worried About Potential Costs for Specialty and Emergency Veterinary Care
Press Release
10/30/2024
JCPenney and Synchrony Extend Long-Term Financing Partnership with Multi-Year Contract Renewal
Expanded Partnership Adds Buy Now, Pay Later Installment Loans to JCPenney Financing Options
Press Release
11/13/2024
Synchrony and the American Society of Plastic Surgeons Celebrate 20-Year Partnership
Together Synchrony and the American Society of Plastic Surgeons remain focused on supporting and advancing accessible care for patients pursuing their aesthetic and reconstructive goals
Press Release
12/03/2024
Synchrony’s CareCredit and Daybreak Partner to Provide Better Sleep for Americans
CareCredit health and wellness credit card now accepted as a payment option for Daybreak’s sleep testing-kits and sleep apnea device
Press Release
12/18/2024
Synchrony Extends Consumer Credit Card Issuing Agreement with Chevron, Celebrates 17 Years of Innovative Financial Solutions for Consumers
Synchrony Continues as Exclusive Issuer of the Techron Advantage Credit Card for Chevron and Texaco Customers
Video
01/07/2019
The rise of digital DNA
What happens when shoppers ditch their wallets in favor of storing personal information digitally?
Video
01/07/2019
Voice Commerce: The Super Power of the Smart Speaker
From buying coffee on the quick, to splitting the dinner check with friends or even paying rent, today’s shoppers are discovering the convenience, security and speed of mobile utilities.
Video
02/11/2019
Tech That's Changing the World of Shopping
Where and how consumers shop is changing rapidly thanks to advances in technology. Four technologies, including biometrics, artificial intelligence, voice assistants and virtual and augmented reality, are changing the game for frictionless payments.
Video
11/30/2018
Moving at the Speed of Commerce
The convergence of technologies such as voice assistants and smartphones, along with AI-powered data and privacy and security tools, is fueling faster, more integrated and more contextual shopping experiences. Executives from Synchrony and Amazon Pay
Video
10/22/2018
AI is Radically Changing the Retail Landscape
Artificial intelligence is already changing the way we shop and buy from making credit decisions faster to allowing us to use our voices to buy products. Synchrony’s chief technology officer Greg Simpson offers insight into how AI technologies
Video
09/19/2018
Building Connections with Gen Z
Building connections among Generation Z means thinking differently
Video
09/19/2018
Contextual Commerce: Shopping Anytime, Anywhere
Contextual commerce is making that our new reality.
Video
07/30/2018
The Right Data Can Help Target the Perfect Customer
New technologies are providing retailers with unprecedented amounts of customer data. The challenge, according to industry experts, is figuring out how to use it.
Video
05/15/2018
Seamless Payments Help Retailers Put Customer Experience First
In the future, frictionless payments will simplify and streamline checkouts. State of Pay met with retail leaders to hear how the payment process, as shoppers know it, is disappearing.
Video
11/07/2019
AI and Loyalty Are a Virtuous Cycle
AI brings personalization. And personalization brings loyal customers... which brings even more personalization. Let the virtuous cycle begin.
Video
11/07/2019
The In-Store Experience Is Still in Demand
Despite the rise of e-commerce, 80% of shopping is still done in store. Learn how brands are attracting in-store customers through immersive in-store shopping experiences.
Video
11/07/2019
The Future of Smart Speakers May Be in Payments
Nearly half of U.S. consumers own a smart speaker, but voice commerce is just starting to find its footing. Discover how this new technology is poised to expand in the future.
Video
11/07/2019
Artificial Intelligence Equals Real Results
Get acquainted with the tech that could up your competitive edge. Whether it’s for inventory or personalization, the promise of AI is very real for retailers.
Video
11/07/2019
Social Commerce Delivers on Diversity
The new window-shopping is happening on a device. Learn how social media helps consumers browse items and discover new retailers.
Video
11/07/2019
Checkout-Free Stores Promise Greater Convenience
Walk in. Grab item. Walk out. When it comes to in-store checkouts, it may be time to make an upgrade.
Video
11/07/2019
Payment Security at Your Fingertips
In the next five years, retailers can expect wider adoption of facial recognition and finger-print scanning in payments. Why? Bio-authentication offers stronger payment security than a typical password.
Video
11/07/2019
Gen Z Enters the Marketplace
For younger generations, the experience of buying a product is as important as the product itself. Learn how retailers can cater to Gen Z to win their business.
Video
01/06/2020
The State of the Omnichannel Experience
With the right data, retailers are equipped to provide a seamless customer experience across all channels. Learn how the omnichannel experience is personalizing the connections retailers make with shoppers.
Video
01/06/2020
The State of Taking Friction Out of Shopping
Technology and data have the power to completely revolutionize the way we pay.
Video
06/16/2020
The State of Voice Technology In Retail
Our everyday is evolving, and so are customers’ buying experiences. Voice technology may have a broader role in connecting you to consumers.
Video
07/20/2020
The State of Data Strategy: Driving Personalization
Data drives opportunities for growth. When you use it to tailor a strategy, you may make stronger, more personal connections with your customers.
Video
10/09/2020
The Social Commerce Journey
Learn about the expanding world of social commerce and how customers have embraced the “see it, click it, pay for it” mentality.
Video
12/11/2020
Mobile Apps: The Ultimate Destination
Many businesses have a mobile app — but is that app giving customers what they need? As retailers reimagine their customer touchpoints, apps look like a promising new opportunity.
Video
08/06/2018
Driving Loyalty Through Personalized Shopping Experiences
Shoppers are more informed than ever before. Microsoft Global Retail Director Karen Garrette says data can help retailers create personalized experiences that build loyal relationships.
Video
06/09/2023
Mobile Wallets Will Be the New Normal
Imagine it: a world where payments happen at your the tap of a button. It’s the future, and the future is saying "hello" to mobile wallets.
Video
11/07/2019
Retail Apps: More Is Better
Shoppers don’t just want retail apps, they want retail apps that work for them. Discover how brands are providing deeper value in their mobile interactions with consumers.
WhitePaper
08/10/2017
Machine Learning for Retailers
Driving Results with Artificial Intelligence Tools
WhitePaper
01/25/2017
The Essential Guide to Technology in Retail
Developments and insights in retail and payments technology
WhitePaper
10/25/2016
Retail Technology: A Snapshot for Retailers
In-store technology and its implications for retailers and shoppers
WhitePaper
10/20/2016
Driving Shopper Engagement through Digital Technology
The sixth annual Synchrony Financial Digital Study
WhitePaper
09/15/2016
The Affluent Household: A Segment on the Rise
Insights on this key, fast growing consumer segment
WhitePaper
09/24/2015
The Retail Customer Experience
When it comes to shopping behavior, price is always a key motivator.
WhitePaper
01/14/2016
Find Out How Mobile is Enhancing the Way People Shop
Retail shoppers are relying more on digital technology than ever before. It affects everything from where they shop to what they buy to how they pay.
WhitePaper
02/15/2017
The Synchrony Trend Spotter: Retail Trends to Watch
Retail Trends to Watch
WhitePaper
03/28/2018
Synchrony at Women in Retail Leadership Summit 2018
Join us in Salon 4 to experience the Synchrony Lounge and State of Pay Studio at the Women in Retail Leadership Summit.
WhitePaper
06/01/2018
Harnessing Data and Technology
As retail competition increases, the need to provide an outstanding customer experience (CX) does too.
Article
09/10/2018
Getting to Know You: Driving Loyalty
Loyalty programs used to be simple. The more customers purchased, the more a company rewarded them. But consumers today expect far more from companies to gain their loyalty over the long term.
Article
06/08/2018
The 4 Pillars of Loyalty in Customer Lifetime Value
Few metrics better illustrate a company’s wellbeing than Customer Lifetime Value. In previous eras, retailers could employ tried and true loyalty practices that would reliably juice CLV. Today, they are challenged with savvy customers who demand more fo
Article
03/19/2018
Introducing the Audio Wallet: Voice Commerce
The overwhelming success of voice-controlled smart speakers has accelerated the pending widespread adoption of voice commerce.
Article
05/31/2018
Surprise Retailer, Now You're a Tech Company
Retail has seen some dramatic shifts over the last decade. The dust is starting to settle, though, and a clearer picture is emerging of what tomorrow’s retail landscape may look like. And while there is no magic formula for success, retailers from acros
Article
03/28/2018
Tech is Altering the Retail Landscape at Lightning Speed
Here's some non-news: Retail is evolving. But the speed, extent and direction of retail’s transformation is so drastic that it requires a deeper look.
Article
02/04/2019
Mobile Wallet Superusers
Digital pioneers are going cash and cardless – and aren’t looking back
Article
01/07/2019
The State of Pay in 2019
Technology is accelerating the pace of change throughout retail. But in 2019, mobile and artificial intelligence look to be two dominant drivers that will foster enhanced experiences for both the customer and the retailer.
Article
05/03/2019
Here Today, Here Tomorrow: 4 Trends Shaping Retail
Blink and you might miss it. ...Or so flash-in-the-pan trends tend to go. While some may sound familiar, these tactics are shaping new — and lasting — precedents in retail, delivering speed and innovative experiences.
Article
05/24/2019
Loyalty is hot Hot HOT
The summer season is prime for retailers to tailor loyalty programs. Summertime. The air is warmer. The days are longer. Perfect for barbeques, enjoying the outdoors, and everyone’s favorite pastime: shopping?
Article
07/02/2019
The gift of easier giving
If occasions for gift-giving are meant to be joyous, why are they often a headache? Whatever the reason – Wedding? Father’s Day? Second cousin’s dog’s wedding? -- there are challenges galore to getting the right gift...
Article
07/17/2019
What’s Old is New
State of Pay with Synchrony shows how cameras can do a lot more than keep an eye on merchandise.
Article
07/25/2019
Go Big By Looking Small
Location, location, location. The defining adage of the real estate industry has made its way to retail, though these days location is more about knowing...
Article
10/29/2019
Debit vs. Credit Card? A Few Rules of Thumb
Your items are scanned and bagged—now it’s time to pay. Do you reach for your debit or credit card? The best choice depends on what you’re buying, where you’re buying it and what your spending habits are...
Article
10/29/2019
How to Keep Your Friendships and Your Budget on Track
Significant differences in incomes or spending habits can complicate relationships. Imagine a group dinner...
Article
10/29/2019
Understanding the New FICO Credit Score
The FICO credit score, which was introduced by the Fair Isaac Corporation in 1989, has become a seemingly universal measure of the creditworthiness of an individual. Thirty years after its launch, the score is used in more than 25 countries...
Article
08/07/2020
Maximizing Your Work Force: What You Need to Know
Working from home has accelerated the use of data and cloud-based platforms. Are you equipping your employees with these new technologies? Learn how to maximize your workforce at #StateOfPay.
Article
08/07/2020
How Appointment-Based Businesses Can Thrive Virtually
From doctors to contractors to hair salon owners, appointment-based businesses are finding innovative ways to deliver their services virtually. Whether it’s providing online consultations or virtual and augmented-reality tools
Article
09/09/2020
The Power of Community-Supported Business
It’s been a head-spinning time for businesses — but many are staying strong with the help of their communities. We talked to businesses about how they evolved with local support.
Article
10/16/2020
How A.I. Can Unlock the Opportunities of a New Shopping Era
Retail has changed and businesses across the board will need to adapt to shoppers’ changing expectations. Learn from Greg Simpson, Chief Technology Officer at Synchrony, how A.I. can help.
Article
10/16/2020
Technology + Humanity: Keys to the Future of Customer Service
Digital-first environments are increasingly important to customers, but that doesn’t mean businesses have to lose their human touch. Learn how customer service is evolving.
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Article
03/22/2022
3 Top Small Business Retail Payment Trends: 2022 Edition
Small businesses can’t just press “pause” when new technologies emerge or as trends and external conditions change. So often, retailers must adjust their approach mid-stride, and deciding on your next step can be a challenge.
Article
06/28/2022
What is Consumer Financing? Benefits, Examples and How to Start
When it comes to how they purchase and pay for items, consumers have more choices than ever before. As businesses look for more ways to improve the shopping experience, programs that spur bigger sales and improve the customer experience offer serious valu
Article
11/10/2022
4 Tips to Help Increase Sales for Retailers This Holiday Season
Consider these trends when crafting your company's strategy for the extra-long 2022 holiday season.
Article
04/01/2018
5 Advantages of Contextual Commerce
Technology has enabled consumers to purchase whenever and wherever they choose. Retailers who enable this will win the day
Article
11/12/2020
How to Boost Long-Term Loyalty as Consumer Habits Shift
Customers expect rewards, points and discounts. Brands that can offer more, will benefit with increased customer interactions. Our experts weigh in.
Article
03/22/2022
Small Businesses Can Deliver Big with Synchrony
Retail is always evolving, but one thing remains true: retailers and small businesses who can meet the needs of their customers — and say “yes" more often — grow faster.
Article
08/07/2020
Contactless Payments See Growing Demand
As shoppers focus on safety , the appeal of contactless payments has soared — from tap-to-pay to QR codes and more. “This is exciting,” says Bijayta Berger of Synchrony. “It’s not just a trend — we’ll continue to see consumer adoption.”
Article
07/09/2018
The Cutting Edge of Customer Experience is…Apps?
The transformative technology of the next ten years is the same technology that transformed the last ten years: Apps.
Article
09/14/2022
Built to Lead
2022 has proved itself a unique year. This on the heels of a few unique years before it - which may be the understatement of the decade. Market dynamics and consumer expectations are rapidly evolving. Supply chains remain strained.
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